Celina Ng Email & Phone Number

Singapore

Outreach and Partnership (COM)• Crafted content and coordinated EDMs sent to CPF volunteers• Restructured FAQs on the CPF volunteering programme• Ideated and executed seasonal event for over 4,000 volunteers• Directed a co-creation project with Ngee Ann Polytechnic involving over 100 students and CPF volunteers• Innovated new webinar events to engage CPF volunteers within Covid-19 constraints• Designed new landing pages for CPF Volunteering to enhance movement visibility • Systematise data from dipstick polls and headline news in regular reports for COM supervisorsCustomer Contact Centre (CCC)• Led the Contract for Service (CfS) project for contingency workforce• Designed and balanced the terms for CfS agents for best fit between the agency and agents• Review internal cost structure for optimisation• Planned and executed Year End Celebration for over 100 staff

Singapore

Jobs Support Scheme (JSS) - Anti-Gaming• Assessed eligibility of high-risk firms for disbursement of JSS funds

Singapore, Singapore

• Coordinated completion of MAS Amendment Regulations for SFA and FAA• Facilitated Product Management's Regulatory Risk Self-Assessment• Enforced accurate and timely submission of Operation Risk Reports• Managed updates of Authorised Signatory List for Product Management

Singapore, Singapore

• Designed several macros using Excel VBA to improve team's productivity• Initiated cross-training for better coverage of daily BAU operations

Bachelor Of Business Administration (Honours) - Bba, Finance

Activities and Societies: NUS Students' Business Club Academia Committee, Chief Liaison and Deputy Editor | NUS Residential College 4.

Diploma, Banking And Financial Services, Merit

Activities and Societies: Ngee Ann Polytechnic Investment Club Executive Committee | Ngee Ann Hockey ClubDiploma Plus in Japanese Diploma.