Quality Manager
Jul 2020 - Oct 2024
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Celina Perry Email & Phone Number
Experienced Quality & Training Manager | Specializing in Employee Growth, Process Optimization, and Quality Standards
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Role
Experienced Quality & Training Manager | Specializing in Employee Growth, Process Optimization, and Quality Standards
Location
Los Angeles, California, United States
Who is Celina Perry? Overview
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Celina Perry is listed as Experienced Quality & Training Manager | Specializing in Employee Growth, Process Optimization, and Quality Standards based in Los Angeles, California, United States. AeroLeads shows a matched LinkedIn profile for Celina Perry.
Celina Perry previously worked as Quality Manager at Bodi and Quality Supervisor at Beachbody. Celina Perry holds Bachelor Of Arts - Ba, Communication, General from California State University-Los Angeles.
Profile bio
About Celina Perry
Seasoned professional with a history of developing and executing top-level employee training and process improvements through quality assurance management. Through a combination of advanced decision making, an ability to understand process deficiencies, and a keen understanding of how people -whether employees, vendors, customers, or partners – impact operations, I offer a track record of delivering performance improvements, rapid operational turn arounds, and right-fit infrastructure that grows with the organization. Some of my credentials include:- Implemented deadline-driven process improvements recognizing performance gaps and initiating effective changes- Motivated and coached cross-functional teams providing custom solutions, models, and procedures to promote operational optimization- Engaging and collaborative, I am a trusted trainer, supervisor and performance leader, relied upon to identify and capitalize on opportunities for major business growth improvements.
5 roles
Celina Perry work experience
A career timeline built from the work history available for this profile.
Quality Supervisor
Drawing on two decades of strategic leadership and innovation, I deliver value to organizations across operations, cost efficiency, team productivity and training management functions. I analyze defects, prioritize solutions, and implement QA improvements through project initiatives.The following are highlights of the value I’ve brought to Beachbody:- I developed trend analysis and a coaching study that increased team performance by 10 percentage points- I assisted customer service training which increased customer satisfaction from 8.0 to 9.2- I created an employee engagement team inspiring performance motivation, dedication, and staff morale
Jun 2016 - Jul 2020
Quality Assurance And Training Specialist
During my 17 years with AIG I performed an array of business functions including developing and conducting top-level training programs for employees. I implemented performance reviews and process and procedure collaborative meetings to determine operational deficiencies. I composed data-driven recommendations for executive management and processed client contracts, cost basis updates, and internal transfers.The following are highlights of the value I brought to AIG:- I designed and delivered high quality classroom training which improved new-hire performance 12%- I reduced department gain/loss by 20%- I analyzed, executed and verified financial transactions on more than 500 large-scale group annuity contracts
Feb 1999 - Jun 2016
Operations Supervisor
Jul 2007 - Jan 2012
Senior Group Contract Administrator
Sep 1999 - Jun 2007
2 education records
Celina Perry education
Bachelor Of Arts - Ba, Communication, General
Associate Of Arts - Aa, Merchandise Marketing
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What is Celina Perry's role at their current company?
Celina Perry is listed as Experienced Quality & Training Manager | Specializing in Employee Growth, Process Optimization, and Quality Standards.
Where is Celina Perry based?
Celina Perry is based in Los Angeles, California, United States.
What companies has Celina Perry worked for?
Celina Perry has worked for Bodi, Beachbody, and Aig.
How can I contact Celina Perry?
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What schools did Celina Perry attend?
Celina Perry holds Bachelor Of Arts - Ba, Communication, General from California State University-Los Angeles.
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