With over 10 years of experience in the banking industry, I am a passionate and certified leader who strives to empower my team, foster customer loyalty, and promote sustainable homeownership. I am currently an Assistant Branch Manager at Naperville Bank and Trust, a community-focused bank that offers a full range of financial services and solutions. I am also a Board Member at H.O.M.E. DuPage, Inc., a nonprofit organization that helps first-time homebuyers, low and moderate income households, and homeowners in crisis achieve their homeownership goals.In my current role, I leverage my skills in employee coaching, goal setting, and people management to oversee the daily operations of the branch, ensure compliance with policies and procedures, and drive sales and service excellence. I also support the development and execution of branch and business center strategies, initiatives, and programs. I have completed multiple certifications from LinkedIn, including A Guide to ERGs, Interviewing Techniques, and Igniting Emotional Engagement, to enhance my leadership and communication skills and foster a diverse and inclusive culture.