Provide an inviting environment and communicate thorough product knowledge to guests. Work with the Shopify app to process transactions and coordinate order fulfillment

Taught English language skills to students in China using direct and engaging communication.

Maintained a visually neat and inviting display areas, ensured daily tasks were met and provided a friendly customer experience while delegating tasks to staff.

- Office Manager for an office of 35 employees including 4 remote workers- Managed calendar and correspondence for the President, prioritizing communications and using discretion and confidentiality- Managed high volume schedules, meetings and coordinated travel bookings for a group of 8- Extensive responsibility preparing and tracking team budgets- Sourced vendor accounts and personally managed relationships - Assisted in HR initiatives, including recruitment and corporate culture- Managed employee files, client project input and vendor contacts in a CRM database

- Provided efficient and individualized service with attention to detail in a high traffic environment- Demonstrate genuine hospitality while greeting and establishing rapport with guests- Guide guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients

- Maintained a high level of customer service that involved educating clients about fair trade practices and artisanal co-operatives- Managed sales floor, orders, inventory and basic bookkeeping