Celina Decastro Email & Phone Number

Orlando, Fl, Us

Orlando, Florida Area

Diligently upheld a thorough understanding of store policies related to payments, returns, and exchanges, ensuring accurate and up-to-date knowledge. Proactively averted store losses through heightened awareness, meticulous attention to detail, and unwavering integrity. Proficiently assisted customers in various money service transactions, encompassing money orders, money transfers, gift card purchases, and check cashing. Committed to guaranteeing a positive customer experience, I successfully addressed and resolved all customer complaints. Managed consumer purchases and refunds seamlessly using the POS cash register system. Served as the DSD clerk, overseeing the back door receiving dock, liaising with vendor representatives, conducting inventory counts, and efficiently handling damaged product returns to the warehouse and vendors. Took on the role of Scan Price clerk, responsible for hanging new sales signs, updating price tags, and creating new signage as needed.

Orlando, Florida, United States

Worked creatively and collaboratively with a team of marketing professionals and junior copywriters to develop high-quality landing pages, blogs, press releases, video scripts, and other literature to generate leads. Utilized Google analytic tools such as Google Console, Keyword Planner, and Google Analytics to research and collect designated keywords to develop content strategies for in-house work.

Served as the copy writer and project coordinator in the development of corporate literature, direct mail, e-communications, press/publicity materials, and trade show materials. Maintained the department production schedule and ensured projects and tasks meet deadlines. Maintained strong communication with the Director of Marketing to determine communication needs, conduct research, and develop solutions accordingly.

Connected with national and international clients on the Fiverr platform to create high-quality B2B/B2C content for their designated industries. Conducted research on client's desired topic, industry, submitted keywords to strategize and create blog content submitted by the designated deadline.

Orlando, Florida, United States

Orlando, Florida, United States

Seamlessly blended creativity and collaboration within a dynamic team consisting of web developers, graphic designers, marketing professionals, and fellow copywriters. Leveraged various marketing tools, including SpyFu and SEMRush, to meticulously research competitors and curate targeted keywords. Devoted substantial time to in-depth research on diverse industry topics to develop high-quality content encompassing blogs, press releases, landing pages, video scripts, social media posts, and advertisement copy.

Pembroke Pines, Fl

Generated compelling, original content aligned with the company's branding and in tune with current marketing trends and SEO strategies. Collaborated with web developers and graphic designers, offering valuable insights into webpage layout and domain management. Provided assistance on miscellaneous projects for the Customer Service Manager, showcasing a proactive and team-oriented approach. Managed the company's social media presence on platforms like Facebook, Twitter, and InstagramProficiency in various marketing applications such as HootSuite, CrowdFire, Combin, and Social Upgrade.

Sunrise, Fl

Curating and disseminating engaging content across various social media platforms, effectively amplifying the newspaper's presence. Adeptly crafted visually appealing posts and captions that resonated with the Caribbean community's interests. Demonstrated a keen understanding of social media trends, consistently adapting strategies to enhance audience engagement. Actively monitored analytics to assess the performance of content, contributing valuable insights for future optimization.

Boca Raton, Florida

Demonstrated a commendable commitment to investigative journalism. Conducted thorough research and insightful interviews about students and events on the Boca Raton and Davie campuses through various mediums such as over the phone, email, and in-person interactions. Exhibited a keen understanding of the subjects, delving deep into campus life to capture its nuances. Demonstrated the ability to weave engaging narratives while upholding the highest standards of accuracy, showcasing a skill set poised for impactful storytelling while following AP style writing.

Pembroke Pines, Fl

Responsibilities included the adept collection of rent and office dues from in-house Agents and Lenders, showcasing strong financial acumen and meticulous attention to detail. Orchestrated seamless property showings for the Listing Agent. Maintaining the office space, ensuring a professional and inviting environment aligned with the agency's image. Diligently managed the MLS System, I updated property information promptly to provide accurate and up-to-date details. Serving as a vital liaison between landlords and tenants, I addressed inquiries promptly, facilitating effective communication on property management and financial matters. Handling high-volume calls with finesse, I demonstrated strong communication and multitasking skills in the fast-paced real estate environment.

Bachelor’S Degree, Multimedia Journalism

Activities and Societies: Contributing writer for FAU's University Press

Associate’S Degree, Journalism

High School Diploma

Activities and Societies: Staff Writer at McArthur High School's newspaper, Mustang Spirit. Club Secretary for McArthur's Student Crime.