Celina Dos Anjos Fernandes Sousa Email & Phone Number

Melbourne, Victoria, Australia

- Delivers excellent customer service when attending to high volume on enquiries to high value clients (local and international markets).- Provide logistical support to marketing team on events, marketing promotions and other travel arrangements (domestic and international customers)- B2B communication with 5 external stakeholders to ensure high.

Melbourne, Victoria, Australia

- Managed the planning and delivery of marketing workshops to Vanuatu Tourism Office (VTO), various local tourism counterparts and businesses.- Liaised and coordinate with VTO and other external tour operators (such as China Digital Agency and other local operators) for tourism product appraisal week.- Linked VTO and international stakeholders – such as.

Melbourne, Australia

• Key responsibilities:
• Performs daily operational tasks such as stocking, creating merchandise displays, updating in-store promotions and processing transactions.
• Provides customers with product knowledge and styling advices.
• Collaborates with managers, team members to achieve the company’s monthly goals and sales targets.
• Offers trainings to new employees on store operational procedures and customer service techniques.

Melbourne And Sydney, Australia

Partnership: Tourism Research Australia (project based)Tourism Market Research conducted by China Digital (in conjunction with Monash University and Edith Cowan University) on behalf of Tourism Research Australia (TRA), aims to provide market intelligence and tourism forecasting for Tourism Australia and the tourism industry.Roles in conducting Field.

Melbourne, Australia

Partnership: Love Lorne, Committee for LorneKey responsibilities:- Generated new tourism marketing plan for GORRT targeting Chinese market to the region.- Provided valuable visitor market analysis and bridged cultural differences for local stakeholders.- Designed promotional materials and content for local stakeholders on online platform (We Love Lorne.

Melbourne, Australia

• Key responsibilities:
• Conduct interviews and surveys with targeted audience.
• Provide insights from field observations.Project clienteles:
• Border RV & Camping Expo, Aubury and Wodonga.
• North East Victorian Rail Trails, Mansfield.

Macao

This position required collections of qualitative and quantitative data through surveys, interviews and focus groups on various projects. Results generated from data input and coding has been a crucial drive in understanding and monitoring customer satisfaction on the hotel premises, acting as catalyst for future development by the Marketing Department.

Macao

• Key Responsibilities:
• Assist referees and timing department before and during the event.
• Manages documents for the referee office.
• Liaison for competing drivers and the referee office.
• Handle and manage logistics for the event.

Master’S Degree, Sustainable Tourism

The Master of Tourism and the Master of International Sustainable Tourism Management at Monash is Australia's leading, longest-running and.

Bachelor Of Arts - Ba, Communication And Media Studies

Activities and Societies: Organiser of Communication Week 2014 Film productionThis degree has offered my opportunities in media tools.