Solutions Engineer Ii
Current• Serve as Technical Co-Lead in SMA and Service Model Optimization implementation and enhancement in PCSWorkflow Appian, driving process efficiency.• Act as Technical Lead in Comprehensive Wealth Management Initiative, enhancing client and Wealth Advisory Group experience.• Drive reduction of BAU items as acting Primary of Appian Command Center, proactively addressing, troubleshooting, and resolving Appian errors while optimizing and enhancing workflows.• Collaborated with cross-functional teams to streamline operations and improve system performance.