Collaborative business development and operations professional with 10+ years experience identifying creative new solutions aligned with client needs, formulating effective sales strategies, and enhancing the customer experience. Empowering leader with reputation for fostering a work environment that values respect, diversity of thought, and winning as a team. Passionate about optimizing operations through automation and technology integration.SpecialtiesLeadership • Mentoring • Cross-functional collaboration • Customer relations • Operations management • Business development • Project management • Operational efficiency • Pricing • Procurement • Staff training • Hiring • Employee engagement • Streamlining operations • SOP development • Sales • Marketing operations • Vendor relations • Contract negotiation • Creative problem solving • Data-driven decision making • Communication