1.Twelve years in Call Center and retail industry.2.Good skills in communication and coordination.3.Open-minded, easy to get along with and responsible of and dedicated to the job.4.Eight years of management experience in large enterprises.5.Excel at analyzing and organizing modules of HR work.6.Highly principled and capable of resolving emergencies.
Italian High-End Menswear Company
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Hr DirectorItalian High-End Menswear Company Nov 2014 - PresentBeijingAn Italian menswear brand, with a century long history, targets high-class businessmen as customers. According to three years’ development, brand stores have covered main cities in China.Job Descriptions:1.Built three fundamental systems of Human Resources including SSC, HPBP and COE.2.Designed programs of annual performance evaluation for offices and stores.3.Drove the firm to evolve into a learning organization.4.Started up Talents Evaluation Plan of key business departments.5.Took control of administration expenses.
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Hr ManagerBeijing Azona Commerce & Trading Co., Ltd Apr 2010 - Nov 2014BeijngAzona is a corporation whose business involving fashion, textile, real estate, property and food industries. The head quarter locates Hong Kong and branches spread all over main cities of China and Southeast Asia. Popular fashion brands “AZONA, A02 and JACKIO” are owned by the company and more than 500 stores have been opened in China.Job Description:1.Responsible of HR management in Beijing, Tianjin, Harbin and Shenyang branches.2.Adjusted organization structure, analyzed working processes and established work standards to satisfy requirements of business expansion.3.Established employee salary planning and administration methods according to company HR strategy and performance evaluation system.4.Responsible of building human resources system, especially recruitment system running with different channels.5.Responsible of calculating human resources budget and controlling the labor cost reasonably, and resolved labor disputes efficiently.6.Responsible of constructing E-HR and SOP systemsResponsible for the project1. Compensation System: altered the employees’ compensation standards according to the industry level, and had independently taken charge of compensation adjustment three times.2. Performance Evaluation: regulated assessment indicators or methods based on the results and problems last year.3. HR budget: released annual HR budget in June 2011, including the number of vacancy and pay range.4. Building a recruiting system: improved recruitment quality by developing recruiting channels, establishing talents pool and designing interview survey, moreover made the recruiting plan for the company and analyzed the trends and reasons of employees’ resignation.5. The HR reports system including HR monthly reports, administration expense monthly reports, analysis of quit rate, recruitment rate, payment rate, and continuous records paying attention to excellent salesmen.
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Hr ManagerHua Dao Data Group Co.,Ltd Apr 2008 - Apr 2010BeijingHuadao Data is an out-sourcing service provider in finance industry, whose main clients including BOC, China Everbright Bank New China Life. The call center of Huadao Data own almost 1000 employees, providing telephone sales, credit investigation and consulting service for banks as well as telephone sales and information investigation for insurance companies.1. Formulated and executed the HR development planning based on the company strategy.2. Divided the annual budget into each month considering the reality, took responsibility of auditing monthly HR cost and proposed the analysis report according to the audit results3. Responsible of establishing HR management structures involving recruitment, welfare, performance appraisal and position qualifications; as well as established the mechanism that employees could deduct a certain percentage from sales income, and improved efficiency and avoid risks by piece wage、composite work time、flexible working time.4. Supported corporation management by building HR management system, producing various reports and approval processes.5. According to the company’s blueprint, examined the organization structure, fixed the number of staff and quota of staff, defined the function of each department and established the principles for a variety of positions.6. Provided support for legal affairs, and prevent the corporation from labor disputes by building all around talents policy. 7. Supported HR work while establishing branches, including talents introduction and building compensation & welfare system.8. Opened channels for communication between employees and management level, cultivated employees caring about company business,9. Established E-HR platform by collaborating wit, and accomplished the informatization of HR.10. Responsible of designing and executing various welfare plans containing annual physical examination, additional commercial insurance and incentive.
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Hr ManagerBeijing Xinfei Century Co.,Ltd Jun 2004 - Apr 2008BeijingXinFei Century is a medium-size TV shopping company whose businesses focus on running sales by telephone and television advertisement. Products vary from the electronics to households. The company has five call centers and more than 400 staff. 1. Responsible of implementing BSC management system, participated in formulating annual human resources strategy and cost control, and established information resources center, which all provided manpower support for the firm’s development. 2. Proposed advices for HR planning in future and standardized organization structure according to the company’s operation strategy3. Proficient in matrix management, and adjusted human resources planning and administration models according to the firm’s development.4. Cultivated professionals in each area of HR for the company and built up efficient HR team in order to respond to the company’s strategies adjustment rapidly. 5. Established a complete system of compensation & benefit and performance management, which improved executive ability and work efficiency6. Drew up annul HR budget and labor cost, analyzed the supply and demand of human resources, and drafted HR planning for next year.7. Figured out the quality models for key positionshelp employees develop career potential and plan career life, and established potential talents pool for future.8. Introduced training system to the company, especially the management and core talents, and designed learning materials for these trainings. 9. Established E-HR network which realized reducing the cost of HR management and the goals of highly expertise.
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Hr SupervisorGenie Fanstasy Co., Ltd Jan 2003 - Jun 2004Shenzhen1. Published plans of HR requirements for each department, organized the recruitments and interviews.2. Organized each department to draft organization structure and job requirements.3. Responsible of monthly performance appraisal, analyzed appraisal results and proposed conclusions.4. Assist employees to deal with insurances and temporary residence permits and archives management5. Updated the company’s administration rules and supervised the execution of each department. 6. In charge of promoting 5S and supervising.7. Responsible of developing enterprise culture.
Celine Gao Skills
Frequently Asked Questions about Celine Gao
What company does Celine Gao work for?
Celine Gao works for Italian High-End Menswear Company
What is Celine Gao's role at the current company?
Celine Gao's current role is Security - HR Senior Manager.
What schools did Celine Gao attend?
Celine Gao attended 中国人民大学.
What skills is Celine Gao known for?
Celine Gao has skills like 员工关系, 绩效管理, 管理人员, 员工敬业度, 人力资源管理, 人才招聘, 领导力, 组织发展, 变更管理.
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