Celine Coignee Email & Phone Number

Mex (Vaud), Vaud, Suisse

•Order entry for subsidiaries and direct customers in SAP• Answer customer enquiries about orders such as delivery date, price, lead time, price, discrepancies, missing parts, back order• Invoicing, e-dec, contact with forwarding agents, AWB issuance if shipment by Fedex, TNT, DHL.

Meyrin

• Perform daily production schedules in line with the batch size and inventory policies • Perform daily missing part back order processing • Keep inventory level under budget directives • Respond to customer inquiries via phone and e-mail on services and Supply Chain related issue

Geneva

• Update logistics data: (item code, dimension, weight, volume, MOQ) and publication on Arden’s portal• Control reception: on time, discrepancy versus packing list, priority to receipt• Transfers management between EM or Europe Distribution Center to EM• Update weekly delivery planning with forwarding agent• Track missing data such as tariff code, Country of Origin, lot number• Airfreight quote management

Geneva

• Manage customer orders to their expectations, including reviewing order primarily on quantities, prices, address and delivery dates • Follow up daily on customer orders from allocation to delivery • To liaise with distribution centers and third parties to ensure proper and efficient treatment of orders • Manage customer enquiries about orders such as delivery date, back in stock date, packing list etc • Liaise with markets sales team /customers and keep them updated on, issues and any crucial information related to customers, orders etc• Manage customer claims and credit notes

Geneva

• Invoicing of watches, tools, spare parts and advertising and promotional material for events• Calculation of packing, freight and insurance costs• Issuance of required documents such Cites, EUR1, Certificate of Origin

Plan Les Ouates, Geneva

• Export files management, daily contact with forwarding agent• Citès, legalization, export declaration (e-dec), invoicing on SAP SD

Geneva

• Sampling, order entry, demand forecasting.• Backlog management for a wide range of European and Middle East customers (space, healthcare, automotive, industrial)• Sales price contract maintenance and update. Ensure accurate invoicing according to guidelines and KPI targets • Delivery schedule and follow up, urgent delivery management • Post-sales : generate debit/credit notes and coordinate credit control issues • Manage recalls and customer returns

Saint Genis Pouilly France

• Import Export declaration for ST components and equipment, pre clearance, daily link with ST worldwide sites.• Shipping to end customers: contact with forwarding agents, establishment of customs documents according to incoterm and final destination.• Daily report to local customs, bounded warehousing.

Col De La Faucille, France

• Ski instructors planning management • Reception, tickets issuing and cash desk• Purchase of ski equipment and payments to suppliers

Ferney-Voltaire, France

• Cross-checking delivery notes with invoices• Daily control of all supermarket group cashiers (6 supermarkets)

Saint Genis Pouilly, France

• Preparing export customs documents for ST Sites worldwide• Preparing export documentation according to Incoterm and destination countries (EX1, T2, ATR1, Certificates of Origin, EUR1)

Baccalauréat Professionnel "Exploitation Des Transports Et Logistique", Mention Ab

Training Organised By Chamber Of Commerce, Paris

I.A.T.A / F.I.A.T.A "Cargo Introductory Course", Transport Aérien International, Distinction

Bep "Administration Commerciale Et Comptable