Celine Nuqui Email & Phone Number

In this role, I am responsible for ensuring the quality and functionality of our mental health platform. I create and execute detailed test plans to identify and resolve issues, working closely with product managers and developers to enhance the user experience. My focus on precision and quality helps ensure our digital solutions are reliable and user-friendly. I am dedicated to improving mental health technology and solving problems to make a positive impact on our users.

Mountain View, California, United States

Act as a liaison between customers and the company to ensure their needs and concerns were addressed effectively and efficiently, analyze customer feedback to identify areas for improvement in product or service offerings and provided recommendations to management, provide exceptional customer service to 90+ members a day by responding to inquiries, resolving issues, and following up with customers to ensure their satisfaction and collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a customer-centric approach to business decisions.

Tracy, California, United States

Mastered the art of baking and consistently produced high-quality Senorita bread, pastries, and other baked goods according to established recipes and quality standards, demonstrated exceptional multitasking abilities by seamlessly transitioning between baking responsibilities and providing excellent customer service at the cashier counter, and assisted in inventory management, including monitoring stock levels, tracking product expiration dates, and notifying management of any restocking needs,

Served as a primary point of contact for 400+ student organizations seeking funding from the campus, providing guidance on funding sources, requirements, and application procedures, assisted accountants with daily tasks, such as data entry, file maintenance, and record keeping, to ensure accurate financial reporting, provided administrative support for student organizations with bank accounts on campus, including managing transactions, preparing financial reports, and maintaining accurate records, provided excellent customer service to stakeholders, such as students, faculty, and staff, by responding to inquiries and providing accurate and timely financial information.

San Francisco Bay Area

Developed and executed strategic public relations initiatives to promote Kappa Delta's mission, values, and initiatives to internal and external stakeholders, developed and executed a comprehensive public relations plan for a philanthropic event, resulting in an attendance of 1000+ people, managed the sorority's social media presence, including creating and curating content, responding to inquiries, and monitoring engagement, developed and executed successful recruitment campaigns, and organized and executed successful public events, such as philanthropic events, and social events, to build positive relationships.

San Jose, California, United States

Provided exceptional customer service to a diverse range of guests at Panda Express, ensuring a positive and memorable dining experience, handled cash and card transactions with accuracy, maintaining a balanced cash drawer throughout each shift, demonstrated strong knowledge of the menu, effectively assisting customers with their orders, making recommendations, and accommodating special dietary needs, maintained a clean and organized cashier station, contributing to a pleasant and efficient dining environment, collaborated closely with the kitchen team and servers to ensure timely and accurate order fulfillment, enhancing overall customer satisfaction.

Tracy, California, United States

Demonstrated expertise in preparing bubble tea bases, brewing tea, mixing flavors, and accurately measuring ingredients to create delicious and customized beverages, interacted with customers in a friendly and professional manner, taking orders, providing recommendations, and ensuring exceptional customer service, provide prompt service during peak hours, and participated in ongoing training and product knowledge sessions to stay up-to-date with new menu items, flavors, and preparation techniques.