Celio Dacosta Email and Phone Number
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I'm a creative Cable Telecommunications Senior leader with an extensive operational, engineering and project management background. My passion is bringing new telecommunication platforms, technologies and services into commercial reality all while maintaining a focus on operational excellence. Collaborating across many internal organizations, vendors and with front line teams to ensure a smooth deployment of new services. On-time, on-budget with high quality and minimal customer impact. Utilizing my leadership and team building skills I've successfully managed the day to day operations of several large Cable Television markets. My goal has always been to improve the customer experience. Making sure our network performed reliably and was always ready to provide new products and services. In order to achieve success, its important to build a strong workforce. I pride myself in being a hands-on leader with a proven track record of building and empowering high-performing teams. I enjoy helping our employees grow personally and professionally. Through my leadership we have built a financial strong and technologically advanced company always focused on improving the customer experience and taking care of our employees.
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Vice President OperationsCarpe Diem Technology Solutions Llc Feb 2022 - Present
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Managing DirectorAdvanced Network Solutions, Llc. Dec 2018 - PresentGreater Philadelphia Area- Broadband Telecommunications services consulting firm specializing in project management and deployment of new technology platforms and services (FTTx, Fiber Deep, R-PHY, EPON).- Cable Television Headend and Data Center network design and installations. - Manage and support network equipment installations and outside plant deployments/upgrades.- Provide analysis and guidance for improving CATV plant network performance and outage reduction programs.
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Sr. Program Manager/Branch ManagerCtdi Jul 2019 - Feb 2021Swedesboro, New Jersey, United States- 3rd party Logistics provider to Comcast Cable. Inventory, Repair, and shipping of customer electronic and network devices. Direct shipment of products to Comcast subscribers.- Served as the primary point of contact on operational and performance issues, project planning and new initiatives.- Translated customer operations/project needs into draft requirements for IT development.- Coordinated work of various functional groups (operations, IT, Quality, Billing, Shipping).- Acting Branch Manager for a period of 6 months leading 400+ employees. Managing P&L, Branch performance, monitoring key-performance metrics.- Set-up Covid safety protocols. -
Sr. Director Engineering (Network Maintenance)Comcast Oct 2017 - Dec 2018Philadelphia/Ny/Nj Area- Led a team of 390 Cable Television Plant Maintenance professionals. - Focused on increasing network reliability and performance, outage prevention, capacity upgrades enabling launch of DOCSIS 3.1- Ran several cross-department initiatives aimed at reducing trouble call volumes through improved training and employee engagement. -
Senior Director - Engineering (Next-Generation Networks)Comcast Sep 2016 - Oct 2017Greater Philadelphia Area- Regional leader for Comcast corporate fiber deep programs (FTTx, RFoG, Node+0, EPON). Commercial fiber deployments- Led Comcast’s Fiber Deep cut-over program In Willow Grove PA, finalized the design specs, selected product and construction vendors. - Created cut-over processes and deployment playbooks. - Stood up a multi-department rebuild team to deploy and worked closely with our Tech Ops partners to minimize customer downtime and service disruption during cut-overs.- Close partnership with equipment vendors and Construction contractors to ensure our project meets design specification, deployment timelines and budgetary targets.
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Senior Director - Engineering (Special Projects)Comcast Jan 2016 - Sep 2016Greater Philadelphia AreaLead a Region Engineering RF and Fiber design team as well as the Fiber Project Managers in charge of Metro-E deployments.2016 Democratic National Convention (DNC): - Comcast Engineering liaison and project leader. Worked with Democratic National Convention Committee and their vendors (Cisco, Level 3, ATT, IBEW local 98, Media outlets). - Designed and successfully build a redundant highly scalable fiber optic-based network that provided CATV, Phone, Metro-E and high-speed Internet services to the DNC and DNC customers at the Wells Fargo complex and several other locations across Philadelphia. - Provided on-site supervision of the fiber network build and worked throughout the event to ensure we had flawless service.Product deployments and Facility readiness: - Responsible for designing and execute plans to physically expand our facilities or in some cases consolidate and turn down obsolete sites. Focused on power and cooling systems that would allow for expansion of current and new future products and services.
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Senior Director - Engineering (Headend Management)Comcast Mar 2013 - Jan 2016Greater Philadelphia Area- Responsible for 13 Headend’s and 80 Hub sites with-in Comcast’s Freedom Region footprint.- Direct responsibility for a staff of 121 Headend techs, Managers, RF/Network, Design and deployment Engineers.- Led a cross department effort focused on Preventive maintenance practices to help improve Cable network metrics, product quality and reliability, reduce trouble calls and customer contact rates.- Oversaw a yearly $20M new product deployment program and $10m expense budget. Over the span of two years we deployed over 200 ARRIS E6000 CMTS’ and worked on network modernization programs.
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Sr. Director - Video Products SupportComcast Cable Jun 2004 - Apr 2013- Provide support to our field operations teams on deployed video products and services.- Built a 24/7 service desk, provided national monitoring of video services, interactive applications - Project management of key Comcast corporate initiatives: All Digital video simulcast, IP video delivery to all cable markets, Video-on-demand, Digital Broadcast Transition, National Emergency Alert, end-to-end video monitoring system.- Served as the video engineering lead for the integration of the Adelphia/Suburban/Greater Media cable systems.
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Vp Technical Operations & EngineeringComcast Jan 1998 - Jun 2004Greater Philadelphia Area- Responsible for daily operations (Installation, Service, Plant Maintenance, Head-end operations).- Managed over 3,000 Technicians, Administrative, Warehouse and Facilities professionals.- 2.1m customers, 27,500 miles of Hybrid fiber/coax (HFC) network.- Budget preparation and administration. Managed >$750m capital/expense budget.- FCC regulatory matters (proof-of-performance, signal leakage, Emergency Alert System).- Integration of Adelphia Plymouth Meeting PA cable system and former Suburban cable.- Led integration efforts of Greater Media Cable unionized Philadelphia system.- Oversaw over 26,000 miles of HFC rebuild/upgrade, obtained operational efficiencies by consolidating 5 head-ends into 1 Master Head-end.- Attended Franchise meetings, Technical Lead for our Government affairs team.- Launched and developed operational playbook of Comcast’s first VoIP and Video-on-Demand platforms.
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Director - Engineering & Technical OperationsComcast Cable Sep 1995 - Jan 1998Philadelphia Market
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Plant ManagerComcast Cable Jan 1994 - Sep 1995Burlington, NJ system
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Plant Upgrade ManagerComcast Cable 1993 - 1994Responsible for the designed and build of over 1500 miles of 750mHz Hybrid Fiber Coax system of the Comcast Philadelphia market.
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Engineering SupervisorComcast Cable 1990 - 1993
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Catv TechnicianComcast Cable Jan 1987 - 1990Installation, Service, Outside plant, Cable TV construction, Head-end
Celio Dacosta Skills
Celio Dacosta Education Details
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Network Management -
Cable Communications -
Lincoln Technical InstituteElectrical Engineering
Frequently Asked Questions about Celio Dacosta
What company does Celio Dacosta work for?
Celio Dacosta works for Carpe Diem Technology Solutions Llc
What is Celio Dacosta's role at the current company?
Celio Dacosta's current role is Cable Telecommunications Professional.
What is Celio Dacosta's email address?
Celio Dacosta's email address is ce****@****ast.com
What is Celio Dacosta's direct phone number?
Celio Dacosta's direct phone number is +157079*****
What schools did Celio Dacosta attend?
Celio Dacosta attended Rowan College At Gloucester County, Temple University, Lincoln Technical Institute.
What skills is Celio Dacosta known for?
Celio Dacosta has skills like Broadband, Vod, Iptv, Docsis, Telecommunications, Voip, Ip, Ethernet, Fiber Optics, Mpeg, Telephony, Digital Tv.
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