Contracted for the development automations of processes using robots and improvements in the administrative processes of the Institute of Higher Education AIEP; developing the business plan to achieve more U$$ 7MM in savings

 Developing and creating the business plan, setting up sales channel and the overall company structure to initiate the commercialization of equipment for the heating of water, air conditioning and electronic equipment for homes Sourcing products & equipment from China & driving the commercialization in Chile in compliance with the Chilean laws Developing key account plans; mapping market dynamics to draw vital inputs to facilitate designing/realignment marketing/sales strategies to combat competition & sustain leadership position Managing the business cycle process from client consultation to closing, including identifying opportunities, developing focus, and providing tactical business solutions Conducting an analysis to assess the prevailing market environment, identifying business risks & implementing effective mechanisms to mitigate the same, keeping abreast with the market trends to achieve desired metrics Striving to put across the brand message by planning & carrying out the right brand communiqué; leveraging in-depth knowledge of the marketplace and competitor landscape to significantly increase in revenue and operational efficiency Driving continuous improvement in processes by initiating change and making visible contribution to raise productivity with deft application of operations, research & development and business management

As Member of Latin America Board, contributed to define, develop and deliver business strategy in Latin America, which resulted in exponential Revenue growth, set up of 4 new sites (in 3 countries) and employee’s growth from 400 to more than 2,200 associates• Transformation Director (2014-2015)Implement a Digital Transformation plan in Guatemala, including robotic process, reducing 17% of employees and $3.3 mill in savings • Center Director Capgemini Guatemala, (2010-2014)Develop and implementation a Capgemini Center BPO in Guatemala, including the building, the principal functions such HHRR, finance and general management, Implementation of strong internal controls environment, increase the operation from 160 to + 800 employees. in 4 years. Recruit and develop Operational team which is an exceptional sample of diversity and engagement to the organization. Identify and provide coach to the emerging talents• Regional (Latin America) Delivery Excellence, Capgemini, (2009-2010)Implementing Six Sigma program in Latin America for CapgeminiDesign and implementation processes for the distribution of workloads• Unilever Service Delivery Manager, Capgemini, (2008-2009)Develop the process in order to change from shared services to business process outsourcing

For 13 years I developed a solid background and successful progressive career first in IT and then Finance Professional at one of the major Global Consumer Goods Company in Latin America. A unique combination of roles, provided a wide experience in business partnering. • Accounts Payable & Accounts Receivable Manager, FSSC (Financial Shared Services Centre) (2004-2008)Implementation of Financial Share Services center for Unilever Latin AmericaMigration from 19 countries at the center of financial services• Customer Service Manager, GIO (Global Infrastructure Organization, Brazil) (2001-2004)Participation in the working group for implementation of SAP for Unilever Chile• Chilean Transition Manager, IMC (Infrastructure Management Centers), (2000-2001)Manager project for the problematic Y2K Business Applications, systems applications, PC applications and all hardware• Infrastructure Manager (1998-2000) Standardization of computer systemsImplementation of administrative systems. Support the implementation of SAP WMS (Supply Chain)• Server and Data Base Administrator (1996-1998)Server platforms and computer systems Administration• Manager of Operations (1995-1996)Organization and Management area for Computer operations

• Commandant section operation and development of Computer Science Direction of the Army • Commandant section development of system of the Intelligence Direction of the Army, for the degree of Major• Commandant of section development of systems of the Instruction Direction of the Army • Manager department Computer science and information of the Command of Telecommunications, for the Captain degree • Commandant of Company and instructor official of telecommunications in the regiment of Telecommunications MEMBRILLAR of Valdivia • Manager of production of the plant of missiles Mamba, in the Committee of Technological Investigation of the armed forces and Police (CIFA), for the Lieutenant degree