Systems Administrator
CurrentDrafting/customizing training manuals for Concept EvolutionUpdating of any changes on Manuals when required, distribute to all end-user End-user TrainingArrange and Schedule training for new users and conduct refresher training End-user support System Setup settings and customisationCreate /Disable User accountsValidate/Authenticate import error during integrationSystem Integrity checks in weekly & monthly basis (purchase Orders, Quote to tenants (tenant recoveries), Facilities Booking Modules, Store (Stock takes, stock adjustments) etc.Follow-up on outstanding time spent every Mondays, investigate when integration failed. Provide feedback of the problem caused and the resolution.Also, mitigate future failures on a Risk Management worksheetAssist Auditors with business processes and explaining on how the systems worksAdministration Prepare a spreadsheet for all call logged per month from the service Provider for Invoicing to our Finance Department for payment.Receiving invoices do recons of the calls logged and billed. (Time billed vs Invoice and Statement).Submit invoices for signature and then submit to Finance for Payments.Assist FMM (Maintenance Team) with day-to-day administration on Task Management and hours spent on Job cards versus hours integrated to Maconomy time sheet. Update Internal Business Processes and System Manuals where applicablePrepare implementation process on all End-User Departments.Identify System improvements, to improve efficiency to the User DepartmentsPrepared and submit SLA motivation annually, create PR’s on Maconomy.Assisting with System implementations Assist with Helpdesk function when End-User is not availableEnsuring Maintenance & Soft Services systems licensing is in place for all users by managing demand and service delivery.Procurement Administrator Uploading Tenders & RFQ’s on the company websiteAssisted with quotation sourcingMonthly reporting on B-BBEE spent report