Cris Ellington Email & Phone Number

Washington, Dc, Us

Provider of IT solutions, risk assessment and IT security management to publicly traded and small businesses.Reporting to Board of Directors, Chief and Senior Director levels, hired to consult with public companies, universities, lobby firms, lawyers, not-for-profit agencies and health care providers. Primary consultant for IT business processes, software development, network/hardware installations, IT audits and security requirements for all engagements. Working knowledge of SAS-70 audits, SOx Sec.404, HIPAA using NIST and CobIT frameworks.Challenged in all cases to reduce costs through improved uses of technology. Developed cost benefit analysis of software creation versus COTS modifications. GAP analysis of plans and processes. Authored plans to improve software and IT functions within financial accounting processes, user interface, client usability, security and data integrity.

* Developed Functional Requirement Documents, Guided Software development, Create Use Case scenarios, Worked with QA and testing and Change Control Management.* Strategic Management of Federal Financial Aid Solutions* Management of 3rd party Vendors servicing financial aid* Created and implemented many tactical and strategic software solutions to automate business processes

Company develops personalized, effective solutions that maximize the return on technology investment and became a well respected provider of outsourced IT services for local and regional small business and not-for-profit firms.Reported to the President /CEO, recruited to develop, staff, and create an outsourced IT solution provider business within this successful software and web development company. The business started with one client and 4 employees and was challenged to develop new clients, hire staff and build IT security Best Practices.Notable Accomplishments• Increased revenues to $1.5M and profits by 50% within 2 years in this start-up business with recurring revenues to pay for all staff. • Expanded the business footprint from a local area provider to a regional provider by growing a Baltimore office and a presence in New York City.

Servicing DC Area for 29 years, the Computer Accessory Store is a one-stop computer repair shop, data recovery center and computer accessory retail store in Washington, DC.Recruited by the business owner to spearhead the revamping of this retail hardware and services outlet. Tasked to turnaround slumping sales, service complaints and employee turnover was successfully accomplished within first year of my tenure.Notable Accomplishments• Grew revenues from $500,000 to over $1M annually• Improved employee turnover to <5% annually.• Introduced IT Security Best Practices and service level communication for client satisfaction.• Architected SLA contracts for improved KPI management.

* PROMOTED 6 times within my tenure at CompUSA* As General Manager of $100M in annual sales* Nominated General Manager of the Year twice* Million Dollar Club-3 years (sales of $1M in a single day of sales)* Opened new stores* Turn-around specialist

Education record

Education record

Education record