- Global Service Delivery Implementation.- Demand Management and Project Execution.

Ensure that all HE Brazil IT services remain stable, operational at optimal levels without interruptions or delays and with quality for all business operations: applications (ERP and non-ERP), network, telephony, data bases, backups, security and all IT services related.Support global SAP S/4 HANA implementation in Brazil sites. BRM – Business Relationship ManagementSupport other local and global managers in the overall planning and executing activities: budget estimations, projects, prioritizations, infrastructure review.Support all program to exit/migrate all IT process from ABB to Hitachi Energy systems.

Worked from Jan/2021 until Oct/2021 as the head of Analytics, Information Security, Information Governance and Program Manager of SAP and GEPRO Projects at Zurich Brazil.

Responsible for strategic and complex programs involving many projects, vendors, interfaces, consultants and other stakeholders. Responsible for the overall planning, budget control, monitoring, team’s preparation and coordination, support to the project managers, integration and the status reporting of these programs. Projects delivered: SAP FSCD Disbursements, Global SAP C Rollout for Brazil, Data Quality (Legacy systems), DW & CRM for commercial team, DW local and global projects, IFRS17, RH and Legal projects.Projects under developing: SAP FSCD Collection, GEPRO and others medium and small projects.

- Project Manager responsible for the Brazil ABB Information Management program - BI and SAP ECC systems projects.- Project Manager responsible for implement in ABB Brazil the RECOF - (Regime Aduaneiro Especial de Entreposto Industrial sob Controle Aduaneiro Informatizado).- Manager of BI Brazil projects.- Responsible for the estimations, costs, risk analysis, status, schedule, team management and all project management activities involving multidisciplinary teams local, regional and global.

- Responsible for keeping the SAP day-to-day issues under control, providing effective resolutions in a timely manner, guiding all concern parties (business users and support staff) and manage business expectations.- Support project and sustain teams with the preparation of standards, documents and resolution of complex issues.- Provide for the company reports and KPIs (Key Performance Indicators) to track the evolution and quality of the SAP ERP system.- Assess impacts, approve the documentation and approve the transportation requests for corrections, improvements and new projects for the productive SAP system.

During this period worked as a Team Leader and Project Manager in important Projects for the following companies: Suzano Papel e Celulose - Project Manager- 5 months - Project BI SPP - BW 7.3 on HANA• Control the Project Activities: Project Schedule, Backlog, Status Report Meetings• LSA Architecture Definition• Authorization Model: Definition, Implementation and Tests• Support the Team in the technical definitions.Bunge Brasil - Project Manager - 5 Months - BW 7.0 Human Resources Indicators• Control the Project Activities: Project Schedule, Backlog, Status Report Meetings• EDW Architecture Definition• Authorization Model: Definition, Implementation and Tests• Support the Team in the technical ActivitiesBraskem S.A - Project Manager - 6 Months - 4 BW 7.3 LSA Projects: - Quality and Production KPI's - Fixed Expenses (GFD) - Commercial Audit Indicators - BW 7.3 Authorization Model • Control the Project Activities: Project Schedule, Backlog, Status Report Meetings• LSA Architecture Definition• Authorization Model: Definition, Implementation and Tests• Support the Team in the technical definitions.CMPC Celulose Riograndense - Project Leader - 3 Months - BW 7.0 Migration • Control the Project Activities: Project Schedule, Backlog, Status Report Meetings• Support the Team in the technical definitions.

Description :As a BI Service Manager I was responsible for a team of up to 15 consultants involving consultants from SAP BW NW (7.0, 7.3), BPC (10.0) and BO (XI and 4.0). Responsibilities:• Plan and execute the team allocation• Control the Project, in conjunction with the Project Manager: Scope, Schedules Margin.• Pre-Sales Activities: Meetings Survey, Proposals, Architecture Solutions, Tools Recommendations.• Evaluate the Consultants Performance• Coaching, Training Planning

Project Name: FEASIBILITY - One Vale - Vale InternationalClient : Companhia Vale do Rio DoceDuration/Size : 3 Months – (Jun/2011 – Aug/2011)Role : BW ArchitectEnvironment : SAP BW 7.3Description :Automate the process to generate the information related to Accounts Payable Forecast, Accounts Payable Actual, General Ledger Information and Master Data to Go Vale System. This information would be extracted from SAP ECC System to BW, using the architecture of BW LSA - Layered Scalable Architecture and Powercenter Informatica as integration tool. Responsibilities:• Conduct Meeting Surveys• Understand the LSA Architecture and Methodology• Create and maintain the Project Documentation according with LSA Methodology• Submit the documentation for approval

• Plan and execute the team allocation• Control the BI Projects, in conjunction with the Projects Managers: Scope, Schedules and Projects Profitability.• Pre-Sales Activities: Meetings Survey, Proposals, Architecture Solutions, Tools Recommendations.• Evaluate the Consultants Performance• Coaching, Training Planning

During this period worked as a Senior BI/BW Consultant in important Projects for the following companies:Syngenta - Governance Implementation – Consultant - 1 Year Document Syngenta's BI current situation (As Is) Document To Be proposed situation: SIPOC, Process Documentations, Matrix RACI, Plan and Implement the Syngenta´s BI Governance ModelLouis Dreyfus Commodities - Human Resources KPI's - SAP BW 7.0 - Team Leader - 5 Months Payroll, Time, Health and Security, Personal Administration (Headcount) Modeling, Authorization, Reporting, Key-users training, Tests and ValidationsBanco Itaú - Upgrade SAP BW 3.5 to SAP BW 7.0 - Team Leader - 4 Months Technical Solutions: Review Modeling, new Authorization Model, BI Statistics, Unit Tests Business Blueprint, Project Chart, Meetings and Status Reports

Project Name: Syngenta EDWH (Enterprise DataWarehouse)Client : Syngenta Duration/Size : 3.5 Years (Jan/2005 – Jul/2008)Role : Developer / Tester / Leader / SupportEnvironment : SAP BW 7.0 and BW 3.5Responsibilities:• Analyze Business Requirements, propose the solutions and make the time estimative for developing the solution.• System Documentation according with the project methodology: User Specifications, Functional Specifications, Master Data Specification and the Data Model Diagram. • Prepare specifications for the team Developers; This sometimes when we have a great demand involves ABAP Specifications for complex Update Rules and Modeling Specifications for the others BW Consultants;• Hands-on BW Modeling: Creating InfoObjects, ODS; InfoCubes, MultiProviders, Update Rules, Aggregates• Develop and maintain Reports (Queries) • Define and maintain the security control for the reports (Roles);• Key-user and End-users Training.• Tests and Validations.• Integrate BW using MDX Language with External Systems that reads BW information.• Migrate to BW and improve the old scenarios that were in Cognos Data Warehouse;• Test and make Adjustments for BW Upgrade from version 3.5 to 7.0 ( Process Chains, Queries, WebTemplates, Abap’s, Interfaces, …); Project Name: Syngenta – Cognos MaintenanceClient : SyngentaDuration/Size : 2 years (Jul/2004 – Jul/2006)Role : Developer / Tester / SupportEnvironment : Cognos 7 with SQL Server 2000 Responsibilities :• Analyze Business Requirements, propose the solutions and make the time estimative for developing the solution.• Abap Specifications for new/changes in the Extractors programs;• SQL specifications for the roles that were performed on SQL Server side;• Tests and Validations;• End users training;

Project Name: R/3 Migration Version – 4.6B to 4.7Client : Rossi ResidencialDuration/Size : 3 Months (2004)Role : Project Manager Environment : SAP R/3 Responsibilities :• Coordinate the Project Team activities in making the individual tests for each module and integrated tests to assure that the new SAP version would work properly for the business implemented processes.• Control the Project Budget.• Open and manage calls with the Consulting Support team when a Gap or a Problem was detected by the Project Team;• Coordinate the Team to elaborate/rebuild the overall Documentation (User and Customizing documentation) using a Documentation tool (RoboHelp). After the Project ends, this Documentation was published in the Intranet and was available to all employees.• Help the team in Customizing and Testing the System, specially SD and FI Modules.• Coordinate and Testing the Integration with BW. We also documented the existing Extractors and the Load Processes.Project Name: SAP R/3 – SD and BW ImplementationClient : Rossi ResidencialDuration/Size : 8 Months (2002)Role : Project Leader Environment : SAP R/3 Responsibilities :• Explain, analyze and validate the solutions proposals;• Prepare the Training Program and train for the Functional team (SD and BW team);• Coordinate the Functional Team;• ASAP Methodology / Documentation • Tests and Validation • SD Basic and Advanced Customizing;• GAP Specifications for ABAP team;• General Extractors Specifications;• Data Migration from Legacy System;• Integration with Call Center System (WorkFlow), URA System and WEB Functionalities for the Customers.