Celso Perez Email & Phone Number

In my current role as the Director, Information Technology, I am responsible for:Organizing and leading the infrastructure and applications teams for a dynamic and emergent Taft Hartley administration plan, with a focus on improving customer service and ensuring highly efficient operations; Orchestrating the design and implementation of Infrastructure Modernization Transformation (IMT) initiative to assist a mobile workforce, maintain maximum security, and optimize performance levels for enterprise and cloud services; Conducting detailed reviews of IT and data security, including policy recommendations, security applications, VPN's, antivirus, encryption technology, and firewall rule-sets and router ACLs; Raising awareness of risk management concerns across the company, in close partnership with all business stakeholders.Below are my notable accomplishments:• Devised and executed a plan to incorporate cost-effective technology by evaluating current state of technology, for continuous business growth.• Enhanced performance, built-in backup, and disaster recovery capabilities through comprehensive designing and implementation of core data center virtualization upgrades.• Increased visibility and streamlined management process for internally developed systems, emphasizing on refining data quality, automating existing processes, and realizing productivity-enhancing changes.• Established and continued a corporate-wide information security management program to ensure adequate protection of information assets.• Renegotiated additional voice services contract expenses, saving 25% of telecom budget.

Studio City, Ca, Us

• During my extensive tenure as the Director of Participant Services & Manager of Technical Services, I executed following the tasks:Facilitating the operations of multi-department call center, Oracle's cloud call center on demand by steering the design and implementation of IMT initiative; Administering all facets of IT development operations for organization, supporting 250+ employees with multi-state presence; Providing technical expertise and project leadership to IT staff for achieving optimal uptime and efficiency for all business-critical system, telephone systems, and remote applications.The following are my renowned contributions:• Successfully executed legacy systems conversions and data conversion to a new system; implemented new SQL/SSRS based reporting and process automation system.• Reduced downtime and improved business resilience, including project management and execution of Disaster Recovery Plan, by leading the research, evaluation, and implementation of systems.• Build a business-oriented management group from grassroots.

Studio City, Ca, Us

Provided strategic and tactical planning, development, evaluation and coordination of the information and technology systems. Managed multiple information and communications systems and projects, including voice, data, office automation, document control, and resource planning. Key Accomplishments:• Replaced a time intensive and error-prone contribution processing system.• Successfully migrated multiple systems from a mainframe environment to a Client server environment.• Instituted software development standards as well as backup and data recovery strategies• Enhanced designs and production of the organization’s weekly, monthly and yearly communications, including participant letters, pension statements and 1099 forms.• Met with actuary firm to gather business requirements, design and successfully implement a system to calculate and distribute investment gains to Pension Plan Active and Retired Participants.• Managed a staff of 10.• Oversight of Contribution Contracts & Collections, Participant Eligibility, Retirement, Document Management Systems (intranet and document imaging), and Help Desk support to over 200 users.

Bachelor Of Science (Bs), Information Technology

Certification, Business Inovation

Cyber Security Certification