Celso Bazoli
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Celso Bazoli Email & Phone Number

Executivo de Relacionamento e Soluções at Matrix Saúde
Location: São Paulo, São Paulo, Brazil 8 work roles 3 schools
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Current company
Matrix Saúde
Role
Executivo de Relacionamento e Soluções
Location
São Paulo, São Paulo, Brazil
Company size
138 employees

Who is Celso Bazoli? Overview

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Celso Bazoli is listed as Executivo de Relacionamento e Soluções at Matrix Saúde, a company with 138 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Celso Bazoli.

Celso Bazoli previously worked as Relationship and Solutions Executive at Matrix Saúde and Project Consultant at Matrix Saúde. Celso Bazoli holds Master Of Business Administration (Mba), Strategic Business Management from Fiap.

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Matrix Saúde

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Profile bio

About Celso Bazoli

. Over 25 years of experience in IT with strong knowledge in Service Delivery Management, Infrastructure, Outsourcing and Project Management, with 24x7 support.. Management and support of projects, working together with PMO and Engineering teams.. Establish and maintain good customer relations with a view to continuous improvement in service to ensure the satisfaction of the client base through proactive management.. Directly involved in budgeting management, with cost control and ensuring margin on accounts and projects.. Ensure that SLAs (Service Level Agreements) for resolution of incidents are met or exceed.. SPoC (Single Point of Contact) for customer and operational areas, where projects and critical issues are escalate to correct department for resolution.. Strong knowledge in ITIL processes (Incident, Problem, Change and Release Management). . Ability to management crisis and solve critical incidents through the mobilization of operational areas, providing regular feedbacks and post incident report to the customer (RCA).. Management the delivery of services related of the Database Infrastructure with strong knowledge in installation, migration, consolidation and upgrade.. International experience: Intensive English Course at American English College in Los Angeles, USA.

Listed skills include It Strategy, Itil Certified, Customer Relations, Windows Server, and 36 others.

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Celso Bazoli's current company

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Matrix Saúde
Matrix Saúde
Executivo de Relacionamento e Soluções
São Paulo, SP, BR
Website
matrixsaude.com
Employees
138
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8 roles

Celso Bazoli work experience

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Executivo De Relacionamento E Soluções

Matrix Saúde

São Paulo, SP, BR

Relationship And Solutions Executive

Current
Matrix Saúde

São Paulo, São Paulo, Brazil

- Manage the relationship with the client, by handling the technical escalations, issues and identifying new opportunities.- Evaluates and analyzes customer needs by regularly checking on how the products are meeting customers needs and whether there are opportunities to grow up.- Responsible for customer satisfaction, building a trust and transparency.

Jun 2021 - Present

Project Consultant

Matrix Saúde

São Paulo Area, Brazil

- Responsible for all phases of a deployment including (but not limited to): project management, attending Status Report meetings, scheduling control, conducting tests and configuring processes.- Maintain a great relationship with team leaders (e.g., face-to-face, via voicemails, emails)- Act as a liaison between the customer and vendors.- Responsible for.

Nov 2015 - May 2021

Account Delivery Manager

Hp Enterprise Services

São Paulo Area, Brazil

. Responsible for the support of large contracts such as: Abril group with TCV of $70Mi, Cleartech with TCV of $2Mi, PrimeSys (Embratel group) with TCV of $2M, among others.. Working with the sales area representative to renegotiate the Abril Group and Cleartech contracts.. Increase of 10% of the margin by applying a new financial management and.

May 2011 - Apr 2015

Dba Oracle

Hp Enterprise Services

São Paulo Area, Brazil

. Responsible for the support of large contracts such as: Vale with TCV of $1Bi, CIS (Telefonica group) with TCV $2Mi among others.. Management the delivery of services related of the Database Infrastructure based on the Outsourcing contract.. Installation, migration, consolidation and upgrade of databases.. Weekly meetings of 4Up, with the purpose of.

Jan 2005 - Apr 2011

System Analyst / Database Administrator

Matrix Sistemas E Serviços Ltda

São Paulo Area, Brazil

Services provided to Hospital das Clinicas of Sao Paulo.. Reduction of overall penalties trigged by SLAs goals by 50% ($600K) within 7 months.. Customer satisfaction restoration, from yellow (-) to green (solid) within 4 months.. Support systems in mission critical applications.. Reporting directly to the IT Manager and Account Executives.. Support for.

Dec 1998 - Jan 2005

Development Analyst

Data-Med Sistemas E Serviços Ltda

São Paulo Area, Brazil

. Services provided to Intermedice Healthcare.. Development and implementation of Statistical Indicators and Analysis System, which accounted for 25% reduction in the number of medical visits.. Maintenance and development in the Health Care Management System.. Support to users (hardware and software).. Provide internal training.

Feb 1995 - Nov 1998

Computer Programmer

Dixie Lalekla S/A

São Paulo Area, Brazil

Computer Programmer in MUMPS language.Previous role:. Computer operator - may/1991 - december/1992. Sales auxiliary - july/1989 - april/1991. Office Boy - march/1988 - june/1989

Jan 1993 - Jan 1995
Team & coworkers

Colleagues at Matrix Saúde

Other employees you can reach at matrixsaude.com. View company contacts for 138 employees →

RR Rafaela Rodrigues Rafaela Rodrigues Colleague at Matrix Saúde Sorocaba, São Paulo, Brazil, Brazil View → RC Rennan Costa Fragozo Rennan Costa Fragozo Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View → GT Gabrielly Tinen Gabrielly Tinen Colleague at Matrix Saúde Franco Da Rocha, São Paulo, Brazil, Brazil View → DM Danielle Mendonça Danielle Mendonça Colleague at Matrix Saúde São Bernardo Do Campo, São Paulo, Brazil, Brazil View → PP Pedro Petroski Ruiz Pedro Petroski Ruiz Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View → RM Renato Marcilio Renato Marcilio Colleague at Matrix Saúde Santo André, São Paulo, Brazil, Brazil View → BB Bruno Borges Bruno Borges Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View → JS Jaqueline Silva Jaqueline Silva Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View → GV Gabriel Venancio Gabriel Venancio Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View → FC Felipe Candido Felipe Candido Colleague at Matrix Saúde São Paulo, São Paulo, Brazil, Brazil View →
3 education records

Celso Bazoli education

Master Of Business Administration (Mba), Strategic Business Management

Fiap

Esl (English As A Second Language), Approved At Level 6 (Advanced)

American English College

English Course at American English College in Los Angeles, USA.

1993, Data Processing

Fasp
FAQ

Frequently asked questions about Celso Bazoli

Quick answers generated from the profile data available on this page.

What company does Celso Bazoli work for?

Celso Bazoli works for Matrix Saúde.

What is Celso Bazoli's role at Matrix Saúde?

Celso Bazoli is listed as Executivo de Relacionamento e Soluções at Matrix Saúde.

Where is Celso Bazoli based?

Celso Bazoli is based in São Paulo, São Paulo, Brazil while working with Matrix Saúde.

What companies has Celso Bazoli worked for?

Celso Bazoli has worked for Matrix Saúde, Hp Enterprise Services, Matrix Sistemas E Serviços Ltda, Data-Med Sistemas E Serviços Ltda, and Dixie Lalekla S/A.

Who are Celso Bazoli's colleagues at Matrix Saúde?

Celso Bazoli's colleagues at Matrix Saúde include Rafaela Rodrigues, Rennan Costa Fragozo, Gabrielly Tinen, Danielle Mendonça, and Pedro Petroski Ruiz.

How can I contact Celso Bazoli?

You can use AeroLeads to view verified contact signals for Celso Bazoli at Matrix Saúde, including work email, phone, and LinkedIn data when available.

What schools did Celso Bazoli attend?

Celso Bazoli holds Master Of Business Administration (Mba), Strategic Business Management from Fiap.

What skills is Celso Bazoli known for?

Celso Bazoli is listed with skills including It Strategy, Itil Certified, Customer Relations, Windows Server, It Outsourcing, Data Center, Infrastructure, and Itil.

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