Celso Sebastian Hernandez Email & Phone Number

Monroe, Georgia, United States

Atlanta Metropolitan Area

• Supervise one site leader and two process leads who each manage their own warehouse in Atlanta & Athens
• Work closely with corporate management to ensure all KPIs are being met at the 3 sites that I currently oversee, and coach/train as needed to ensure all team members are executing at the highest possible level
• Execute new initiatives and ensure that all sites are compliant with the processes

Athens, Georgia

• Pack and organize orders within the expected amount of time, to ensure that customers get their orders as fast as possible
• Process inbound shipments of products and scan them to specific warehouse shelves to ensure accurate inventory on each SKU for customer ordering
• Manage a team of 8 operations associates who assist in operating the warehouse from 7a - 3a daily
• Respond to inquiries from the corporate office and answer within a timely manner
• Schedule associates based on their availability as well as the needs of the business, ensuring we can consistently deliver the best experience for our customers
• Give feedback to all team members on their performance, and coach low performers as needed to maintain the most efficient and productive team as possible

Stamford, CT

• Manage, motivate, and coach staff of 220 employees across both perishable and non-perishable departments, for a driven cooperative workplace team
• Communicate with vendors, corporate management, and customers for vital business functions
• Drive successful sales and gross profit in suburban grocery store environment
• Minimize costs, shrink, and waste through extensive reuse initiatives, increasing workplace efficiency
• Review and react to monthly profit and loss statements along with use of business metrics for forecast planning
• Engage with store customers in a meaningful way, ensuring that their needs are met and they are enjoying shopping with us

Stamford, CT

• Lead the implementation of weekly sales plans, while maintaining budgeting requirements
• Drive sales through target marketing and cross merchandising using creative display works and viral marketing means
• Review daily sales movements to minimize waste and increase sales
• Full reset of Dried Fruit and Nuts department, increasing organization and sales
• Lead execute monthly inventories across all perishable departments

Stamford, CT

• Uphold high store standards and conditions to maximize customer satisfaction and ease of access
• Handle day to day operational issues with employees and customers, resolving problems quickly and effectively
• Run sales movements and reports for upper store management
• Ensure all departments are compliant with OSHA regulations along with stringent company guidelines
• Monitor departments for compliance with city/state health guidelines

Stamford, CT

- Administrative functions including managing employee LOA, payroll requests and submissions, schedule creating.- Assisting clerks with processing waste reporting, inter-departmental transfers, plans for cost reductions.- Hiring and training new associates for all departments.

- Transport of audio equipment from storage to major town parks for weekly Summer concert series.- Set up of equipment including speakers, monitors, mixing boards, microphones, and amplifiers.- Working with performers to sound check each instrument or vocal, and mixing ending sound for the enjoyment of the audience.

- Dealing with cashier and customer issues as they arise on the Front End.- Processing weekly payroll figures, ensuring each employee receives correct pay and is charged to the appropriate department.- Assisting customers with any issue they may face including refunds, product exchanges, and concerns.- Processing transactions such as lottery, Western Union.