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Cem Aktan Email & Phone Number
Head of Customer Service and Procurement
at
GetirAraç
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Customer Service and Procurement
Location
Istanbul, Türkiye, Turkey
Company size
Who is Cem Aktan? Overview
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Quick answer
Cem Aktan is listed as Head of Customer Service and Procurement at GetirAraç, a company with 168 employees, based in Istanbul, Türkiye, Turkey. AeroLeads shows a matched LinkedIn profile for Cem Aktan.
Cem Aktan previously worked as Head of Customer Service at Getiraraç and Customer Service Management at Moov. Cem Aktan studied at Anadolu Üniversitesi.
Company email context
Email format at GetirAraç
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GetirAraç
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Profile bio
About Cem Aktan
Experienced Team management with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Analytical Skills, Coaching, Service-Level Agreements (SLA), and Customer Relationship Management (CRM).Omnichannel Projects & Social Media Management ,E-Commerce, Key Account Management, Customer Experience Management(CEM),Contracted Services & Field services process, İnbound & Outbound & Outsource & B2B & D2C & B2C ManagementTo Establish and Manage Callcenter / Contact Center and Make This Operations Profit CenterQuality, Back Office , Complaint and Product Exchange Management, Understand Emotions, Ambitious,Target And Result Oriented, Flexibility, Team Player, Leadership,Strategic PlanningInternet Of Things & Digitalisation, Marketing Manegment,
Current workplace
Cem Aktan's current company
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Getiraraç
12 roles
Cem Aktan work experience
A career timeline built from the work history available for this profile.
Head Of Customer Service
CurrentMOOV & Getir Drive Customer Services & Relations Management
Aug 2024 - Present
Customer Service Management
Oct 2021 - Sep 2024
Dec 2021 - Sep 2024
Customer Service Manager
Nov 2020 - Dec 2021
General Coordinator & Head Of Finance
New Source Medical Llc
As the Head of Finance & General Coordinator, I managed all operational processes of NSM (New Source Medical), a company established in November 2018. During this time, I oversaw the procurement, HR management, R&D management, establishment and management of the field sales team, customer service team, IT, data management team, technical service team, NSM.
Oct 2019 - Jul 2020
Head Of Operations
Yettim
As the Operations Manager, I managed all operational processes of Yettim, a startup company established in November 2018. During this time, I oversaw the procurement, HR management, P&L management, establishment and management of the field sales team, customer service team, preparation of all processes for the future of the company, software processes, and.
Jan 2019 - May 2019
Call Center Operation Manager
Renault Mai̇s
As the Operations Manager, I played a key role in establishing and re-preparing all processes of Renault Diyalog, a customer service operation of Renault, a leading automotive sector company in Turkey and the world. After coordinating the requirements for the operation area, such as seats, air conditioning, construction, and personnel supply, I oversaw the.
Apr 2017 - Aug 2018
Project Manager
Apr 2017 - Apr 2018
Team Supervisor /
- Strong leadership skills (formulated the teams’ strategies).
- Solid managerial skills.
- Managed team for results (Monitored KPI’s and at team-level).
- Mediation skills (resolved conflicts within the team).
- Team bonding (regularly took team out on social outings).
- Coaching and mentoring skills (enabled and empowered individuals to reach their potential).
Sep 2013 - Mar 2017
Team Leader
- Strong leadership skills (formulated the teams’ strategies).
- Solid managerial skills (managed a team of 30 engineers).
- Managed team for results (Monitored KPI’s and at team-level).
- Mediation skills (resolved conflicts within the team).
- Team bonding (regularly took team out on social outings).
- Coaching and mentoring skills (enabled and empowered individuals to reach their potential).
Jan 2012 - Sep 2013
Ntf Team Leader
- Re-engineered the EMEA No Trouble Found (NTF) process for call- and repair-centres:
- Strengthened the relationship between the call- and repair-centres by facilitating onsite meetings.
- Closely worked with the repair line to resolve customer escalations.
Jan 2009 - Jan 2012
1 education record
Cem Aktan education
FAQ
Frequently asked questions about Cem Aktan
Quick answers generated from the profile data available on this page.
What company does Cem Aktan work for?
Cem Aktan works for GetirAraç.
What is Cem Aktan's role at GetirAraç?
Cem Aktan is listed as Head of Customer Service and Procurement at GetirAraç.
Where is Cem Aktan based?
Cem Aktan is based in Istanbul, Türkiye, Turkey while working with GetirAraç.
What companies has Cem Aktan worked for?
Cem Aktan has worked for Getiraraç, Moov, Getir, Çelik Motor, and New Source Medical Llc.
How can I contact Cem Aktan?
You can use AeroLeads to view verified contact signals for Cem Aktan at GetirAraç, including work email, phone, and LinkedIn data when available.
What schools did Cem Aktan attend?
Cem Aktan studied at Anadolu Üniversitesi.
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