•Responsible for ensuring that the practices are realized in line with the Health Service Quality Standards.•Responsible for working according to the mission, vision and policies of the institution.•Following the operation and organization processes of our guests from abroad, bandage and hair washing of the patients. preparation of hospital hotel and airport transfer programs.•Determining the hours of patients, doctors and translators according to the programs.•Follow-up of the program and giving necessary information to the drivers.•Arrangement of barcodes of patient files blood results•Setting up interpreter and driver permissions•Ensuring that possible patient problems are entered promptly (transfer, hotel payment, etc.). Keeping the programs up-to-date.

•Greeted all customers coming to the hotel and over the phone pleasantly•Managed and ensured smooth check in and check out of customers•Monitored all guest requests and whenever required promoted all hotel facilities•Reconciled all invoice payments and other cash activities in shift•Ensured compliance to all department policies and procedures•Manage room reservations using Opera PMS Program•Get transport for customers and reservations in local restaurants

•Supervised and managed 2 employees•Orchestrate all shipping and receiving operations•Trained and motivated new employees.•Complete all financial and inventory reporting•Oversee inventory tracking management systems (EDFA3LY) and improved strategies when needed•Ensured that merchandise shipments have been received and displayed within the company's expectations•Maintained and organized stock room, Managed stock levels and made key decisions about stock control

•Acted as a liaison and Translator (Arabic / Turkish / English) between dentists, hygienists, and patients Effectively managed all front desk tasks and procedures to ensure proper office workflow. Discussed treatment plans with patients and scheduled appointments accordingly.•Accurately maintained all patient records including personal & medical information•Managed Social Media Platforms•Calmly handled heavy phone and waiting room volumes.

•Delivered an exceptional level of service to each customer by listening to concerns and answering questions•Received and processed Product Returns•Fostered Relationships with customers to expand customer base and enhanced loyalty and retentions•Drives sales through engagement of customers, suggestive selling, and sharing product knowledge