Cheryl E. Email and Phone Number

• Devises and implements methods and procedures for inspecting, testing, and evaluating the precision, reliability and accuracy of products and processes of suppliers. • Ensures that project and/or process control documentation is compliant with requirements and/or contracts. • Coordinates with customers and suppliers relating to quality performance, trends, and corrective action. • Verifies compliance and effectiveness of the quality system by performing supplier audits and surveys. • Initiates and drives programs to improve supplier performance. • Leads supplier development activities geared towards increased implementation of Dock-to-Stock and replenishment programs. • Works with suppliers to refine and enhance products and processes by applying continuous improvement and key lean manufacturing/production principles and techniques to assure quality of goods and services provided. • Ensures that nonconforming material is dispositioned in a timely manner, in addition to analyzing defect trends in order to initiate appropriate corrective action. • Responsible for the specification and validation of inspection tools and gages for suppliers. • Integral participant in all design reviews; reviews and approves all Supplier Quality Requirement Plans (SQR’s) and develops follow-up plans after implementation. • Will perform Quality Systems and Process Audits of current suppliers including reporting, follow-up and closure of non-conformances.

• Manage a team of eight across two locations, Wadsworth, OH and Richland, MI, who are responsible for providing support to internal and external customers.• Monitor day-to-day activities of Applications Team to ensure we are reaching our goals.• Interact with customers, distributors, divisions and group personnel.• Proactive Manager who takes phone calls and responds to emails as part of the team.• Utilizes problem solving skills to help answer current issues with the Applications department. • Maintains a Lean Journey board to visually depict the current state of the Application team.• Strive to maintain good business practices when making decisions and interacting with customers• Commits to continuous improvement of the Application department and continuous development of the technical skills of the Team. • Achieving a decrease in call hold times from 5 minutes in FY12 to 3 minutes in FY13 in the Application department.• Increasing percent availability of the Applications team from 48.9% in FY12 to 57.5% in FY13

• Application, design and evaluation of pneumatic circuits and systems • Divisional lean activities • Support the sale of products and systems within specified markets. • Provide engineering and technical support to outside sales, customers, and distributors.• Competence is sizing and selection of pneumatic components.• Work through problem solving and product quality issues. • Manage distributor accounts for returned items.• Application, design and evaluation of pneumatic systems.• Provide conversion information for obsolete Parker products.• Assist with questions concerning field installation and service.• Research competitive products for interchange to Parker products.

• Supported the divisions in planning strategy to provide the products and service required for their assigned accounts• Participated in the development and implementation of appropriate response strategies• Ensured Parker products are specified to maintain and increase revenue by prioritizing the opportunities on an account-by-account basis to obtain optimum sales and margin results

• Trained for future position as sales engineer responsible for the growth of market share in a sales territory through application of Parker products and the management of the assigned area• Learned to train distributor and/or customer regarding new products and applications• Developed insights to division/customer/distributor relationships and how to support them on a continuous improvement basis• Learned to maintain current accounts and develop new accounts along with distributor and/or directly with original equipment manufacturers

• Responsible for installation of software on refurbished electronic components provided to customers• Implemented request data from customers to provide drive axles for their vehicles• Consolidated material from multiple sources for better utilizations of part numbers

• Submitted proposals for current cost reductions on GM seats• Improved the procedure of the Value Analysis Tear Down to implement a formalize process• Conducted test on two current GM from passenger production seats for validation• Developed a project tracking process to save the company 2% per day• Analyzed and updated the value analysis process for quicker implementation of ideas by eliminating unnecessary processes• Designed quality system based on benchmarking data for Honda 2004 product launch from PPAP • Validated material of production parts prior to parts being sent to customer by doing cycle test