Ignite is Salesforce’s unique customer strategy and innovation program which provides a collaborative creative advisory service for our top customers. We blend strategy, vision, ideation, storytelling, business case development and rapid application development to help businesses design their Customer Company vision and execution roadmap.

As an Associate at Booz Allen Hamilton in the D.C. Metro Area, I led strategic transformations for Civil Services Group clients, crafting tailored strategies to meet key goals. I ensured stakeholder alignment, fostered adaptability, and optimized team performance during complex transitions, while providing mentorship and driving collaboration.

Supported Military Health clients with strategy development, change management, organizational analysis and business process reengineering. Led cross functional teams to drive organizational transformation and meet mission critical priorities.

Achieved average 30% increase in funding from existing portfolio of trusts and foundations through increased stewardship, improved financial acquittal reporting, and complex stakeholder managementPrepared and presented program funding opportunities to prospective trusts and foundations and collaborated with senior management to develop acquisition strategies to attract funding opportunities and secure individual grants ranging between $5k – $120kAchieved cost savings of 65% in the Regular Giving Program’s end of financial year receipting process. Delivered through in-depth cost audit of the receipting process, creation of streamlined procedures, and implementation of automated processesReduced donor attrition by 37% from Regular Giving Program, through design and implementation of new strategic communications plan, engagement strategies, and close collaboration with donors. This included development of tailored marketing collateral recognizing varying levels of supportCollaborated with external IT firm to design marketing automation solutions for monthly administrative tasks within the Regular Giving ProgramSpearheaded collaborative initiative involving senior management and database support to develop a marketing automation solution for the management of stakeholder contact points and individual donor journeysStreamlined and managed data segmentation for large bi-yearly direct mail funding campaigns, as well as, liaised with external design houses on all elements of campaignsConducted comprehensive post-appeal data segmentation analysis. Synthesized leanings into strategy brief for future appeals, documenting ROI, best practices, and lessons learned Collaborated with senior executives to mitigate organizational risk through the development and implementation of donation procedures, aligning company with industry best practice

Responsible for the delivery of efficient and effective administrative services for the National Financial and Material Support TeamRedesigned application processes to handle administrative impact of 70% increase in applications Led comprehensive reviews of longstanding programs and materials to identify improvementsManaged temporary employees / volunteers in the Financial and Material Support teamLiaised with large organizations, such as BP and Coles on in-kind vouchersMaintaining detailed records database of allocations, expenditures, and monthly reconciliationsReviewing, approving and processing Australia-wide financial support applications

Led project management program for litigation teams engaged in Supreme Court hearings, complex civil cases, and mass tort actions Collaborated with internal IT stakeholders to develop improved data management processes and approach to task managementManaged multi-disciplinary teams during intensive document reviews and supporting argument preparation phasesReviewed and reconciled multi-million dollar budget analysis reports pertaining to multi-district pharmaceutical litigationConducted post-trial reviews to deliver continuous improvements and knowledge captureManaged competing commitments and simultaneous urgent projects on eleven or more cases at any one timeServed as a mentor for new hires and a volunteer tutor for Thurgood Marshall High School’s law-related tutoring program

Specialized in complex civil litigation, products liability, corporate arbitrations and defense of mass tort actionsAssisted trial teams in all aspects of the cases; including preparation of exhibits for trials, briefs, Daubert Motions, Motions in Limine, research plaintiff and defense expert witnesses background, medical literature and deposition/trial transcript reviewCompleted post trial follow-up, including organization of materials and cataloguing of exhibits used/admitted, demonstratives and transcriptsSole paralegal to a team of over 25 attorneys responsible for development of scientific themes, arguments and experts' testimony for defense of nationwide litigation involving 5,000 product liability cases; including maintenance of calendar for upcoming depositions, expert meetings, trialpreparations and trial datesAssisted with detailed financial analysis pertaining to individual trial costs and quarterly litigation fees

Thesis on "Intellectual Property: A Creative Quandary."Extensive legal research using Lexis Nexis.In depth analysis of Amicus Curiae briefs and legal articles for historical context, opinions pertaining to indefinitely renewable copy rights, retroactively applying new copyrights laws, and the various issues of copyrights, the internet and the public domain.

House of Commons Intern First intern to be trusted to assist with constituent casesComposed letters of representationAssisted with campaigning, data entry, and organization