Driven sales growth by identifying new opportunities and maintaining strong customer relationshipsPromoted and delivered innovative solutions for mining and construction applications.Collaborated with cross-functional teams to ensure exceptional customer satisfaction and product success.Provided technical and commercial proposals tailored to client needs.Stayed updated on industry trends to support strategic decision-making and market expansion.

Led migration of products to the new online shop, enhancing user experience.Spearheaded social media integration with the web shop, amplifying traffic, and sales.Researched and recommended online marketing strategies, including Google Ads.Developed a comprehensive manual for online shop management and setup.Contributed to weekly meetings and goals in a fast-paced, remote setting.

Supported business development activities; researched new business opportunities, built relationships with potential clients, and deepened relationships with existing clients.Advised customers on flooring options based on their requirements and preferences.Handled customer queries, provided post-sales support, and facilitated issue resolution.Conducted product presentations, providing insights on features, benefits, and installation procedures.

Assisted in the preparation of raw materials, ensuring optimal quality and efficiency in production stages.Actively participated in cement production processes, gaining hands-on experience in operation and maintenance.Conducted a hypothetical project to calculate the optimal kiln length, utilizing engineering formulas and software to propose a kiln length extension of 5 meters, aiming for an estimated 5% increase in operational efficiency.

Conducted market research to identify trends and opportunities for the company’s products and services.Analyzed key metrics such as market share, customer engagement, and ROI for competitors, consumers, and market sectors, contributing to data-driven decision-making.Created strategic road maps to guide Sales and Marketing initiatives, focusing on both short-term objectives and long-term growth.