Utku Cem H. Email & Phone Number

Rotterdam, South Holland, Netherlands

Internal Account Management: Partnering with Robeco Global Sales and Account Management teams & other internal stakeholders/Client account oversight and monitoring clients’ IMA commitments.Client Management: Responding to daily, informal ad-hoc client enquiries & requests on diverse, non-investment-related servicing matters/Information customization/Problem-solving/Incident communication /Consultant, Administrator, Custodian, KVG or other third-party client advisor communications, etc.Process Management: Client onboarding/Contract Management/Report distribution/Home-office support to sales and client relations teams globally/Information sharing.Operational Support: Subscription and redemption processing/ Cash & Trade Support queries/Client Issue Resolution.Special Actions: Compliance tracking and reporting/Invoice distribution/Due diligence request and meetings/Client communications of Robeco Corporate updates/Participation in special projects

Amsterdam, North Holland, Netherlands

Working under Trade & Commodity Finance, Business Support, I performed customer and transaction due diligence. My tasks ranged from analysis of new prospects KYC/CDD documentation to safeguard GBI's standards and defining the overall risk of their business model, executing periodic reviews to detecting any fraudulent, illegal or unusual activities of clients and report them promptly to superiors.

Almaty, Kazakhstan

Worked on work on the negotiation of construction contracts. The contracts were mostly under the umbrella of the FIDIC “Yellow Book” and the “Silver Book” which required a high level of analysis of the interplay of complex construction contracts and renewable energy issues.

Almaty, Kazakhstan

Managing and improving the menu. Baking and grilling various dishes. Preparing the ingredients and managing the station, overseeing kitchen staff, tasting dishes before going to customers (making sure that ingredients are available, and the station meets the hygiene requirements, as well as the quality control).

Bodrum, Muğla, Turkey

Preparing simple dishes, serving, and taking orders, working at the ice cream stand, and maintaining the cash register.

Ankara, Turkey

Taking care of machinery within the factory and the offices, delivering equipment to the related departments.

Doha, Qatar

Flight Theory trainee, health and safety training and drills.

Bachelor'S Degree, International And European Law - Commercial Specialization

As Level, English Literature, Business Studies, And Geography

Activities and Societies: - Head of House Copeland - Member of the football, basketball, and volleyball team - BSME 2012 (MVP of Football.