Cem Köse Email & Phone Number

Warsaw, Pl

Varşova, Mazovya Voyvodalığı, Polonya

Varşova, Mazovya Voyvodalığı, Polonya

• Resolving customers’ inquiries over the phone support line and email while following communicationprocedures, guidelines, and policies.• Keeping records of customer interactions, processing customer accounts, and filling documents in theCRM system and preparing VAT receipts upon customer request.• Resolving customers' complaints.• Training new team members.

Varşova, Mazovya Voyvodalığı, Polonya

Corlu, Tekirdağ, Turkey

• Prepared basic financial documents such as accounting books, income statements and balance sheets.• Gained experience using Sage software to create and maintain financial reports.• Processed and reviewed billing and invoicing activities accurately and promptly in order to createsufficient daily report for the accounting team.• Contacted clients to make sure invoices got to them on time and sorted out any billing issues.

Corlu, Tekirdağ, Turkey

• Observed the day-to-day activities of Loan Officers and Credit Analysts through experienced mentors.• Assisted with research, filing, data entry, and recording and maintaining accurate and completefinancial records.• Gained experience in working in a professional environment and collaborating with colleagues.• This internship provided me with a solid foundation in the banking industry, which will be valuable as Ipursue a career in this field.

Master Of Arts - Ma, International Economics

Lisans Derecesi, Economics, 3,29

Activities and Societies: Erasmus Erasmus in Warsaw University of Life Sciences on 2019-2020

Erasmus+, Economics

Activities and Societies: ESN I was studying at SGGW for Erasmus+ program for 2 semesters. It was a great opportunity for me to improve my.