Communication Skills: I possess excellent written and verbal communication abilities, ranging from training new employees to providing prompt and polite customer service ensuring long-term relationships.Efficiency Improvement: I recommended a new process which exceeded production objectives and reduced required time from 2 weeks to under 24 hours. I also incorporated multiple search engines for in-house data management, which eliminated duplicate tracking procedures.Leadership: My ability to repair trust and earn client loyalty earned me a position as the leader of the Complaint Department, and I was chosen to handle all repair discrepancies as a result of my problem-solving abilities. I am a dedicated employee with a passion for attaining success in my field. I have strong leadership and decision-making abilities, and am comfortable working as part of a team or taking the initiative and working autonomously.