Ceni Rufrano Email & Phone Number

Orlando, Fl, Us

Advertising the services performed by the company by editing and posting pictures on Social Media accounts.Obtaining new clients and gaining new followers on social media by analyzing data to gain insight on Reach, Impressions, Interactions, and Audience of the social media account.Keeping customers and potential customers informed by interacting with them and answering any questions and concerns through Social Media, Yelp Business, and Google Business pages.

Orlando, Florida Area

Partner with claim professionals in multiple departments to assist with the timely resolution of Medical Document, Rental, Workers’ Compensation, Total Loss and Social Media claims, including properly documenting claim files, building customer relationships, completing financial transactions, updating and managing important business information, and handling other projects.Training, reviewing and coaching new hires in multiple processes.

• Providing excellent customer service through various food and beverage outlets.• Accurately remembering all members’ names along with personal drink and food orders.• Precise data entry along with performing transactional charges on existing member accounts.

• Created reports summarizing daily ticket transactions. • Sold tickets for all home games during the 2015 MLB season.• Promoted daily events, specials and giveaways during various home stands at Tropicana Field.• Guided customers to the correct seating in accordance with the tickets sold to them.

• Used analytics to gage the firm’s footprint on social media and Google.• Created end of the month reports summarizing budgets and the achievements from various departments from within.• Advertised the law firm through radio communications and social media outlets. • Organized the monthly calendar including events, cold calls and internal/external meetings.• Collaborated with doctors across Tampa Bay to increase traffic both ways.

• Processed 20 or more student applications daily.• Advised students daily of their application status through email and phone calls.• Solved login and registration problems upon request.

Foundational Leadership Course (Flc) Certificate

Bachelor Of Science (B.S.), Marketing

Activities and Societies: Zeta Tau Alpha 2014-2015Relevant Courses: Basic Marketing, Marketing Management, Promotional Management.

Education record

Activities and Societies: Spirit Committee, Ambassadors