Cynthia Eng Email and Phone Number
Cynthia Eng work email
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Cynthia Eng personal email
Hi there! I'm a Montrealer with a unique mix of digital and physical-world experience: project management, e-commerce operations, last mile delivery operations, online/digital content management, and so much more.My studies were in the creative field: fashion, cinema, and fine arts. I like to cook, thrift shop and make art/DIY in my spare time. I'm always interested in meeting people, learning about what they do for work and play, so reach out and let's chat!
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Market Establishment (Expansion) Project ManagerIkea Apr 2021 - PresentI manage, lead, develop and motivate my local Construction and Retail project teams to bring the objectives outlined in the investment briefs to life, in the form of net new Customer Meeting Points or renewed/improved existing units. -
Service Fulfillment Operations Developer (Operations Account Manager)Ikea Group May 2019 - Apr 2021Responsible for operational excellence within the East region, built strong relationships between internal and external service partners, and identified opportunities for continuous improvement.
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One Web Front-End Implementation Lead (Canada)Ikea Group Mar 2019 - May 2019Managed, led and collaborated with global and local teams to successfully launch a new responsive web platform, unifying IKEA Canada’s desktop and mobile experience, on time and with zero downtime.
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Digital Conversion Rate Optimization SpecialistIkea Group Dec 2018 - May 2019Identified potential opportunities through multivariate (A/B) testing and data analysis to increase conversion, of various types to improve the omni-channel customer experience.
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Multichannel & Online Expansion Project LeaderIkea Group May 2017 - Nov 2018Successfully managed and led various projects focused on IKEA Canada’s multi-channel transformation:● TaskRabbit digital launch/integration into IKEA.ca● “M2”: IKEA’s responsive mobile website● Location-based service (wayfinding) via the IKEA Store App
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Ecommerce Business Process Specialist (Analyst)Ikea Group Oct 2013 - Apr 2017Responsible for the overall operational excellence and continuous improvement of the IKEA.ca checkout, from reporting and logging incidents, to identifying gaps/opportunities, to writing business cases so that the necessary functionalities are developed to support a seamless shopping experience for the Customer while growing sales.
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Ecommerce Team LeaderIkea Group Sep 2011 - Oct 2013Led a team of Specialists to support IKEA Canada's online store, from ensuring (virtual) product stock to front-facing solutions.
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Ecommerce SpecialistIkea Group Sep 2010 - Sep 2011Established IKEA Canada's presence as an online home furnishings retailer with a fully transactional checkout
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Ikea.Ca Webmaster (Internet Responsible Person)Ikea Group Mar 2003 - Sep 2010Breaking ground to build the foundation of IKEA Canada's web presence, in English and French.
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Sales & Customer Support (Various Roles)Ikea Group Jul 2001 - Mar 2003Supporting customers in their shopping journey; phone sales, frontline customer service via phone/email.
Frequently Asked Questions about Cynthia Eng
What company does Cynthia Eng work for?
Cynthia Eng works for Ikea
What is Cynthia Eng's role at the current company?
Cynthia Eng's current role is Project Manager | Business Development | Collaborative Partner.
What is Cynthia Eng's email address?
Cynthia Eng's email address is cy****@****kea.com
What are some of Cynthia Eng's interests?
Cynthia Eng has interest in Civil Rights And Social Action, Environment, Science And Technology, Animal Welfare, Health.
Who are Cynthia Eng's colleagues?
Cynthia Eng's colleagues are Yaron Sacagiu, Pauline Antolin, Nadine Saliën, Zuzana Jordanova, Zuzanna Rucka, Josefina Söderlund Svahn, Dragoș Voicu.
Not the Cynthia Eng you were looking for?
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3gmail.com, nldappraisals.com, studiohub.ca -
Cynthia Coutya Eng.
Mont-Royal, Qc -
Cynthia Chan P. Eng., MMA
Not Your Typical Engineer | Purpose Driven | Data ObsessedGreater Calgary Metropolitan Area
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