Muhammad Umair Malik Email & Phone Number

Years of Experience: With over four years of hands-on experience in e-commerce platforms like Amazon, Shopify, and Etsy, coupled with three years of expertise in customer support, I bring a wealth of knowledge and skills to the table.Industry Expertise: My experience spans across the dynamic landscape of e-commerce, where I've navigated the intricacies of platforms such as Amazon, Shopify, and Etsy. I've developed a keen understanding of market trends, consumer behavior, and effective strategies for driving sales and optimizing product visibility.Skills: I possess a diverse skill set tailored to the demands of the e-commerce industry. From product listing optimization and inventory management to customer relationship management and order fulfillment, I excel in streamlining processes to enhance efficiency and productivity. Additionally, my proficiency in customer support ensures exceptional service delivery and client satisfaction.Achievements: Throughout my tenure, I've achieved notable milestones, including:Consistently exceeding sales targets month-over-month through strategic marketing initiatives and product optimization.Implementing customer-centric policies and practices that resulted in increase in positive feedback and ratings.Streamlining order processing workflows, reducing turnaround time and enhancing overall operational efficiency.Previous Job Experiences: In my previous roles, I've had the privilege of:Managing storefronts on Amazon, Shopify, and Etsy, overseeing everything from product sourcing and listing creation to inventory management and fulfillment.Providing exceptional customer support via various channels, including email, live chat, and phone, resolving issues promptly and ensuring a seamless shopping experience for clients.

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  Founder

  Ec Sharks Pvt Ltd

  Jan 2021 - Present - United States

  Welcome to my LinkedIn profile! I am Muhammad Umair Malik, an experienced Amazon and Etsy expert with a passion for driving sales and maximizing the potential of online marketplaces. As the founder of EC Sharks, a dynamic micro agency, I lead a team of 12 highly skilled professionals who excel in account management and delivering exceptional results on Amazon and Etsy.With a proven track record of success, my team and I have worked with clients around the globe, leveraging our expertise… Show more Welcome to my LinkedIn profile! I am Muhammad Umair Malik, an experienced Amazon and Etsy expert with a passion for driving sales and maximizing the potential of online marketplaces. As the founder of EC Sharks, a dynamic micro agency, I lead a team of 12 highly skilled professionals who excel in account management and delivering exceptional results on Amazon and Etsy.With a proven track record of success, my team and I have worked with clients around the globe, leveraging our expertise to optimize their online presence and drive sales remotely. We understand the intricacies of the ever-evolving e-commerce landscape and stay ahead of the curve by constantly refining our strategies and adopting industry best practices.Our core strengths lie in effectively managing Amazon and Etsy accounts, utilizing data-driven insights to enhance product visibility, optimizing listings for higher conversion rates, and implementing targeted marketing campaigns. Through our comprehensive approach, we help businesses of all sizes achieve their revenue goals and establish a strong online brand presence.At EC Sharks, we believe in fostering long-term partnerships with our clients, offering tailored solutions to suit their unique requirements and goals. Our team is dedicated to providing exceptional customer service, ensuring that our clients receive the utmost care and attention throughout their journey with us.If you are seeking expert guidance in navigating the complexities of selling on Amazon and Etsy, I invite you to connect with me. Let's explore how EC Sharks can help elevate your e-commerce business and achieve remarkable success in the ever-competitive marketplace.Email: umair@ecsharks.com Show less