Work collaboratively with Case Managers and other staff on a daily basis to track and update clients with missing time and appointments, as well as unexcused absencesEnsures that clients submit documents for missed appointments, excused absences in a timely manner to avoid unnecessary infractionsCompletes and submits weekly attendance report to HRAAssist with other related duties as assigned by management from time to timeBuild supportive relationship with clients to assist them with finding employment

Monitored campaigns, edited customer orders in Nexternal, issued refundsSupervised employees, provided daily administrative assistanceHandled inbound and outbound customer callsProvided support to social media efforts, surveying and reaching new target audiencesAssisted customer with credit and debit transactionResponsible for processing of all invoices