Phillip Payne Email & Phone Number

I am a Sales Originations Supervisor at Advanced Call Center Technologies (ACT), a leading provider of customer relationship management and business process outsourcing solutions. I lead and support a team of sales agents that originate student loan applications for a private lender client, ensuring timekeeping, schedule adherence, performance metrics generation and analysis, process communication, and weekly 1:1's. I also handle communication from executive and top-down management to align my team with both company and client goals.In addition to my sales leadership role at ACT, I am also the founder and CEO of The Highlands Group, LLC and Payne Financial Group, LLC, two companies that offer life insurance, estate planning, and wealth management services. I launched Payne Financial Group, LLC in January 2022 and achieved a net profit in two weeks with no losses. I have over 20 years of experience in information technology, sales, business management, and marketing, and I am HDI certified. My core competencies include goal setting, help desk support, customer service management, and tax preparation. I am passionate about helping people achieve their financial and educational goals and providing quality service to my clients and partners.

Listed skills include Leadership, Customer Focused Selling, Sales Performance, Information Technology, and 46 others.