Carol Phillips Email & Phone Number

Midlands | Warwickshire

Volunteer Trustee, Board director & Trustee Safeguarding Lead for Values Academy. We are a registered charity providing an alternative to mainstream education for young people aged 11-19 years old, who are at risk of social exclusion due to a co-morbidity of disorders or social, emotional and behavioural difficulties. Values Academy host two independent SEN schools in Birmingham and Nuneaton, with a mission to improve the quality of life for young people, through values-based education.

Coventry

Driving our new Powerful Partnerships strategy to create a UK-wide opportunity for businesses and organisations to work with the education sector, creating talent pipelines for the future and most of all, helping to raise the aspirations of young people, increasing their confidence and helping to get them work-ready. EmployabilityUK was founded as a charity in 2014 and was honoured with a Queen's Award for Voluntary Service in 2021, in recognition of its dedicated work creating and delivering… Show more Driving our new Powerful Partnerships strategy to create a UK-wide opportunity for businesses and organisations to work with the education sector, creating talent pipelines for the future and most of all, helping to raise the aspirations of young people, increasing their confidence and helping to get them work-ready. EmployabilityUK was founded as a charity in 2014 and was honoured with a Queen's Award for Voluntary Service in 2021, in recognition of its dedicated work creating and delivering employability skills initiatives, through a programme of employee volunteering, online and within schools, colleges and youth organisations. Show less

Coventry, England, United Kingdom

Leadership and management of the Operations Division, focusing on CRM development for a Volunteer Onboarding project together with work to upgrade our SharePoint.

Greater Coventry Area

Managing 4 final Kickstart Gateway companies, processing and advising on their grants, as well as ensuring that new Kickstart employees received ESWP training.

Greater Coventry Area

Championing Kickstart to bring new opportunities to aspiring young people. Personally managing the Gateway process for more than a dozen companies making sure they successfully recruited and trained Kickstart employees from the scheme. Dealt with their Grant Agreements and all DWP queries, as well as ensuring all employees attended mandated employability skills training

Greater Coventry Area

Oversaw completion of processes and procedures around operations, IT, HR and volunteer management

Greater Coventry Area

Volunteer workshop speaker and chair of the Programmes Team. Led development and creation of key, online educational programmes that supported and enhanced the work readiness of young people, as we coped with the disruption of COVID-19 and moving away from the classroom to Zoom presentations.

Welwyn Garden City

B2B sales and clinical training to healthcare professionals on behalf of brands in the medical device, healthcare & OTC markets• P&L responsibility for autonomous business unit• Sole responsibility for BHN client contract negotiations, increasing renewal revenue YoY• Negotiation and implementation of client JBPs and SLAs• New business development• Design & implementation of client campaigns and CPD materials • Responsibility for the unit’s supply chain sampling… Show more B2B sales and clinical training to healthcare professionals on behalf of brands in the medical device, healthcare & OTC markets• P&L responsibility for autonomous business unit• Sole responsibility for BHN client contract negotiations, increasing renewal revenue YoY• Negotiation and implementation of client JBPs and SLAs• New business development• Design & implementation of client campaigns and CPD materials • Responsibility for the unit’s supply chain sampling operation• Input at leadership team level for new marketing initiatives• Line management, performance management and training of BHN Advisor sales team• Maintaining professional relations with HCP communityKey Achievements: • Increased profitability through raising yields across the service by >30% YoY• Secured new brands and retained major client contracts• BHN Campaign acknowledged as key to double digit sales growth for major brand - Only sales team calling on target audience• Introduced a segmentation and targeting model to enhance customer offering for clients• Designed and planned implementation of a bespoke CRM system• Introduced strict regulatory training and compliance for Advisor Team in line with ABPI, MHRA and ABHI requirements Show less

Oxford

Promoted in October 2010 to lead the DC Division in the UK & Ireland with P&L responsibility: * Double digit financial & category growth YoY in the diabetes insulin pen needle & syringe markets * Two successful UK product launches into the primary/secondary care and care home markets * 2nd line management of sales, marketing & clinical marketing functions - Matrix reporting system * Successful pricing increase strategy implemented… Show more Promoted in October 2010 to lead the DC Division in the UK & Ireland with P&L responsibility: * Double digit financial & category growth YoY in the diabetes insulin pen needle & syringe markets * Two successful UK product launches into the primary/secondary care and care home markets * 2nd line management of sales, marketing & clinical marketing functions - Matrix reporting system * Successful pricing increase strategy implemented through UK wholesalers * Partnered with Advisory Board - Launched 1st UK guidelines for pen needle injection technique * Nominated lead for Diabetes Care on North West Europe Hub Leadership Team * DC project lead: CRM Implementation, Patient-focused Clinical Sales programme & Sales Competency Design at EMEA level * DC project lead: Strategic Pricing & Customer Centricity Marketing Initiative at global level * Responsibility for all prescription sales data analysis and supply chain forecasting Show less

Northern Uk

* Developed & managed high performing sales team* Delivered consistent category growth* Analysed and monitored all prescription data & produced business plan templates for the sales force* Implemented new e-detailing model to drive national sales & efficiency initiative* Planned & implemented Salesforce.com CRM for DC division in UK & Ireland, leading to role out in Europe

Central Uk

Regional accountability for business unit servicing the Enteral Feed market in secondary care: * Contract negotiation - Highest proportion of company contracts in the UK successfully retained * Re-designed business model to better serve the market, introducing specialist pump trainers * Worked closely with Homeward Nursing Service to ensure a 'seamless' care transition for patients * Senior member of Regional Sales Management Team - Undertook mentoring duties

Stevenage, United Kingdom

Professional Relations Manager, UK, CC (Critical Care) Division:* Responsible for development, co-ordination & delivery of ICU Nurse Training Initiative - Ultiva* Successful KAM & clinical development of national BMT/Haematology Consultants - AbelcetVC takeover of CC Division from Elan - Zeneus Pharma - Regional & National Sales Manager:* Entrusted with complete re-build of sales division, including clinical training and on-boarding* Produced UK marketing plans for re-launch… Show more Professional Relations Manager, UK, CC (Critical Care) Division:* Responsible for development, co-ordination & delivery of ICU Nurse Training Initiative - Ultiva* Successful KAM & clinical development of national BMT/Haematology Consultants - AbelcetVC takeover of CC Division from Elan - Zeneus Pharma - Regional & National Sales Manager:* Entrusted with complete re-build of sales division, including clinical training and on-boarding* Produced UK marketing plans for re-launch of Abelcet with global product team - Successful product launch of new oncology drug - Targretin Show less

South Wales & South West Uk/Leeds, Trent Region, Midlands

Successful GP/Retail representative, GP/Hospital, then Hospital Clinical Specialist for DuPont:* Won two national sales awards first 2 years in post - First ever sales newcomer to achieve this* Established a Key Opinion Leader development initiative in Parkinson's therapy area* Field sales coach & mentor* Wrote & delivered ITC clinical training programmes for Sinemet & Naltrexone (drug addiction)* Promoted into the Virology Division when B-MS bought out DuPont* HIV… Show more Successful GP/Retail representative, GP/Hospital, then Hospital Clinical Specialist for DuPont:* Won two national sales awards first 2 years in post - First ever sales newcomer to achieve this* Established a Key Opinion Leader development initiative in Parkinson's therapy area* Field sales coach & mentor* Wrote & delivered ITC clinical training programmes for Sinemet & Naltrexone (drug addiction)* Promoted into the Virology Division when B-MS bought out DuPont* HIV Therapy Advisor - Top 2 divisional sales success in first year* Set up remote training programme with London Teaching Hospital for South West hospitals - Set up e-meeting programme for key London Teaching hospital to educate hospitals in S.West Show less