Cera E. Rodriguez Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

-Monitored filing rules and guideline changes for the Cook County Assessor, Board of Review, "Collar" County Boards of Review and Property Tax Appeal Board - calendaring all deadlines within a timely manner.-Mastered 10+ types of software, including Clio, LexisNexis, AppealTrack, Odyssey Filing, and Cook County Filing Portals, to maximize workflow-Monitored electronic records and files for 400+ clients, focusing on assessed values, target values for appeals and results of assessment appeals. Developed a case file indexing system for active case archiving.-Managed legal research for 3 partners, receiving commendation from all attorneys for efficiency, accuracy, and attention to detail. Conducted 12+ daily requests for documents from internal and external parties and generated 10+ types of legal documents.

Chicago, Illinois, United States

-Monitored and filed electric records for over 100+ Commercial Architecture-Oversaw the copying and filing of documents, distribution of mail, and scheduling of office courier services-Answered multi-line phone system, screened and relayed accurate messages to the appropriate person, and oversaw visitors as they entered the office in reference to the daily schedule.

Greater Chicago Area

-Managed staff schedules and coverage and coached new crew members in food safety and customer service-Spearheaded tracking system for delivery programs using Microsoft Excel-Controlled event planning and coordination using Google Sheets, ensuring seamless execution of catered events-Oversaw the copying and filing of documents, distribution of mail, and scheduling of office courier services.