Sergei Grigorev Email & Phone Number

Porto, Pt

Main achievements:- Created a series of dashboards with geographic maps (Folium, Pandas in Python), thanks to which it was possible to estimate the market share for each agricultural crop in the regions of Spain and grow by 20% in revenue in the next agricultural season;- Built end-to-end analytics from the stage of attracting traffic to actual orders, which made it possible to determine successful marketing strategies (collected data in Postgres; wrote SQL queries, visualized in Mode);- Segmented users (Scipy, Sklearn in Python), which caused a change in the strategy for attracting users and increasing the amount of revenue on the platform by 50% after 3 months- Set up email analytics, which made it possible to evaluate the effectiveness of mailings and increase click-through rate by 20%Responsibilities:- Created a series of operational dashboards for various positions: from CEO and Product Manager to distribution partners- Created event maps in 3 projects (WEB and applications), which made it possible to evaluate user experience- Performed feature analysis- Described business processes in diagrams- Evaluated the effectiveness of marketing companies in Spain/Canada and Russia- Conducted presentations with the results of research and recommendations formed on their basis

St Petersburg City, Russia

In ITALY I worked my way up from Restaurant Director to Territory Delivery Manager.Achievements in the position of Territory Delivery Manager:- Opened dark kitchen- Increased revenue in the department by 40 times per year, provided a positive net profit for the project in the 8th month of its existence;- Created a daily system; weekly and monthly reporting;- Created the organizational structure of the direction by positions, salary rates, and KPI system, as well as the principles of financial reporting of the direction (PL)Achievements as Restaurant Director:- Opened a restaurant in a Fast Casual format;- Provided an increase of 165% in revenue from the 1st month of its work in a year;- Ensured the growth of the Home Delivery project by up to 50% of the restaurant's total revenue;- Opened a small cafe Italiani with the sale of coffee, and desserts in the shopping center and paid back the project in 3 months

St Petersburg, St Petersburg City, Russia

At Burger King, I worked my way up from Shift Manager to Director of Training Restaurant.Achievements in the position of Director of Training Restaurant:- Opened a new restaurant, brought it to profit in 3 months;- Conducted research and compiled a predictive model for the dynamics of revenue in the territory in connection with the opening of new restaurants;- Achieved 130% revenue and 120% profit targets for 2018, increased LFL sales by 70% year-over-yearAchievements in the position of Territorial Training Manager:- Conducted more than 100 classroom training for employees from waiters to territorial managers- Promoted more than 50 employees- Conducted 6 group assessment centers to assess the competencies of Restaurant DirectorsAchievements as a Training Manager:- Trained 7 groups of interns from 3 to 6 people each at the level of a shift manager;- Compiled checklists and wrote a training program for a shift manager, which became the basis for the all-Russian programAchievements as Shift Manager:- Introduced an Order Taker into the restaurant, increasing revenue by 10% during peak hours;- Passed the European Franchise Test by 89%, 93%, and 98.9%. The latter indicator became a record for Russia;- Created a tool that reduces the time for the process of writing off goods to 5 minutes a day (instead of 20 minutes before).