Manage all aspects of operations of The Parks Theatre including hires, programming, staffing, purchasing, grants, in-house program development, marketing, business development and day to day operations.Develop and oversee major events at The Parks Recreation and Sport Centre.

Manage all aspects of two theatres, a gallery and rehearsal room. Includes venue management, programming, staff management, FOH management, marketing, external hires, grants, sponsorship, business development and relationship building.

Event ManagerEnd of Year Concert 2015 Production Manager Six Swans June 2015 Project Manager Tutti End of Your Concert 2014Production ManagerSit Down Shut Up and Watch Film Festival 2014Project ManagerTutti Mid Year Concert 2014Duties Include:Sponsorship Volunteer Recruitment and ManagementProduction ManagementStage ManagementEvent ManagementBudgetsMarketing / CommunicationsRisk Management

Assist with the operations of Box Office facilities for the 2016 Adelaide Fringe.- Assist in preparation and development of procedures- Internal ticketing- Artist communications- Customer service and complaints handling - resolving escalated complaints- Assist with maintaining the operational day-to-day running of all aspects of FringeTIX and associated customer services, including but not limited to:- Liaising with software developer and IT consultant in… Show more Assist with the operations of Box Office facilities for the 2016 Adelaide Fringe.- Assist in preparation and development of procedures- Internal ticketing- Artist communications- Customer service and complaints handling - resolving escalated complaints- Assist with maintaining the operational day-to-day running of all aspects of FringeTIX and associated customer services, including but not limited to:- Liaising with software developer and IT consultant in conjunction with FringeTIX Manager- FringeTIX Call Centre supervision- FringeTIX Box Office support- Staff rostering- Provide high-end FringeTIX user assistance by performing refunds, transaction enquiries,implementing cancelled show policy- Assisting with daily/weekly reporting and statistics as required- Liaising with internal departments (particularly Artist & Events) to ensure FringeTIX staffhave the latest information on venues, accessibility and changes to Fringe guide andprogramming- Ensuring all FringeTIX box office supervisors are fully briefed about changes regardingstaff, procedures and policies- Ensure all daily and weekly Box Office and reporting procedures are adhered to- Enforce all FringeTIX ticketing policies regarding exchanges & refunds, lost & stolen ticketsand vouchers- Assist with and enforce FringeTIX PCI compliance policy- Ensure FringeTIX box offices are well equipped Show less

Assist in preparation and development of proceduresInternal ticketingArtist communicationsAdding, deleting, cancelling and amending ticket sales as requiredCustomer service and complaints handling - resolving escalated complaintsAssist with maintaining the operational day-to-day running of all aspects of FringeTIX and associated customer services, including but not limited to: Liaising with software developer and IT consultant in conjunction with FringeTIX Manager… Show more Assist in preparation and development of proceduresInternal ticketingArtist communicationsAdding, deleting, cancelling and amending ticket sales as requiredCustomer service and complaints handling - resolving escalated complaintsAssist with maintaining the operational day-to-day running of all aspects of FringeTIX and associated customer services, including but not limited to: Liaising with software developer and IT consultant in conjunction with FringeTIX Manager FringeTIX Call Centre supervision FringeTIX Suburban Outlet support FringeTIX Box Office support Staff rostering Provide high-end FringeTIX user assistance by performing refunds, transaction enquiries,implementing cancelled show policy Assisting with daily/weekly reporting and statistics as required Liaising with internal departments (particularly Artist & Events) to ensure FringeTIX staffhave the latest information on venues, accessibility and changes to Fringe guide andprogramming Ensuring all FringeTIX box office supervisors are fully briefed about changes regardingstaff, procedures and policies Ensure all daily and weekly Box Office and reporting procedures are adhered to Enforce all FringeTIX ticketing policies regarding exchanges & refunds, lost & stolen ticketsand vouchers Assist with and enforce FringeTIX PCI compliance policy Ensure FringeTIX box offices are well equipped with ticket stock, merchandise, Fringeguides Show less

As Box Office Manager I was responsible for the day to day management of the Northbridge and Cabaret venue box office team for the duration of the 2014 Edinburgh Fringe.Duties included:Overseeing the running of the box office including sale and reservations of tickets.Induction and training of box office staff.Rostering box office staff.Updating the ticketing system daily.Assisting companies with FOH duties.Leading the box office team to customer service… Show more As Box Office Manager I was responsible for the day to day management of the Northbridge and Cabaret venue box office team for the duration of the 2014 Edinburgh Fringe.Duties included:Overseeing the running of the box office including sale and reservations of tickets.Induction and training of box office staff.Rostering box office staff.Updating the ticketing system daily.Assisting companies with FOH duties.Leading the box office team to customer service excellence.Managing occupational health and safety.Managing the appearance of the box office.Solving problems as they arose.Liaising with internal stakeholders including the hotel staff for the venue, technical staff and companies.Providing input to the improvement of theSpaceUK Northbridge and Cabaret Box Office. Show less

- Lead, coach and motivate team members toward a goal of them achieving excellence performance -Develop, plan and budget for activities that will assist the Can:Do Group achieve its Income Generation and Philanthropic goals.- Actively contribute on an ongoing basis to the Income Development Business Plan and Action Plans- Responsible for the development, coordination, and implementation of all events across the Can:Do Group. - Develop and oversee implementation of event… Show more - Lead, coach and motivate team members toward a goal of them achieving excellence performance -Develop, plan and budget for activities that will assist the Can:Do Group achieve its Income Generation and Philanthropic goals.- Actively contribute on an ongoing basis to the Income Development Business Plan and Action Plans- Responsible for the development, coordination, and implementation of all events across the Can:Do Group. - Develop and oversee implementation of event design and execution- Develop and oversee implementation of marketing plans associated with events- Develop and maintain effective relationships with external stakeholders including sponsors- Ensure compliance with all contractual and legislative requirements- Seek and take appropriate action to minimise risk associated with events- Undertake post event analysis & review- Plan, develop and expand Can:Do Group Community Fundraising initiatives in conjunction with the Coordinator Community Fundraising- Maximise cross promotional opportunities across the team that these activities present - Develop a culture of client engagement- Oversee the strategic and operational activities of the Can:Do Group Collections Program Show less