Experienced Insights Analytics Manager with nearly 10 years in the financial services and IT industry, specialising in data analysis, market research, competitor intelligence, and stakeholder management. Skilled at transforming complex datasets into actionable insights that support strategic decision-making. Committed to enhancing business performance by identifying potential challenges and growth opportunities, ensuring clients have the information they need to achieve their goals.
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Performance And Reporting ManagerTsb BankBristol, Gb
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Manager, Insight AnalyticsSaffery May 2023 - PresentCity Of Bristol, England, United KingdomDelivered operational insights and recommended improvements for the Personal Tax team to support strategic decision-making. Presented actionable insights to Tax Partners and Directors, highlighting areas for improvements, training opportunities, and potentially underlying challenges. -
Global Intelligence ManagerComputershare Mar 2021 - May 2023Bristol, England, United KingdomProduced global research projects in the form of client insights, market analysis and competitor intelligence to support product development, marketing strategies, and PR initiatives with actionable insights. Successfully managed the Voice of the Customer program, driving improvements in customer experience. -
Customer Insight ExecutiveComputershare Jun 2018 - Mar 2021Bristol, England, United KingdomDelivered client and market insights for Share Plans, Trustee Services, and DPS, creating a rental index to inform trends, marketing opportunities, and PR initiatives. Developed Power BI dashboards to track metrics like NPS and CSAT, executing surveys and leading quarterly reviews to identify improvement areas.
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Business Intelligence AnalystBcs, The Chartered Institute For It Mar 2016 - Jun 2018Developed monthly business performance reports with statistics and analysis to support cost-saving decisions. Introduced Power BI dashboards and provided business intelligence through monthly packs. -
Data AnalystBcs, The Chartered Institute For It Mar 2015 - Mar 2016Reported directly to the CEO, launching a company-wide balanced scorecard to track KPIs and compile monthly performance reports for the executive board. Analysed, manipulated and validated large datasets, ensuring accuracy and quality in data reporting.
Ceri Evans Education Details
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Penglais Sixth Form3 A*-C -
Ysgol Tywyn12 A*- B
Frequently Asked Questions about Ceri Evans
What company does Ceri Evans work for?
Ceri Evans works for Tsb Bank
What is Ceri Evans's role at the current company?
Ceri Evans's current role is Performance and Reporting Manager.
What schools did Ceri Evans attend?
Ceri Evans attended University Of The West Of England, Penglais Sixth Form, Ysgol Tywyn.
Who are Ceri Evans's colleagues?
Ceri Evans's colleagues are Farouk Ammari, Adib Zerzeri, Jacqui Hunter.
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Ceri Evans
Global Director, Cost & Commercial Management - Mace Consult Board Member | Ukcw Role Model 2024 | Top 10 Women In Property & Construction 2024 | Construction Industry Judge & SpeakerHenley-On-Thames -
Ceri Evans
United Kingdom -
Ceri Evans
London Area, United Kingdom
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