Ana Karime Cervantes Martinez Email and Phone Number

Commercial Billing Analyst-- Review client Purchase Orders to forecast billing events in SAP Projects modules.- Work with location project managers to compile documentation in support of completed billing events for manufactured products.-Compile and coordinate billable field service employee time and materials related to services contracts.-Verify shipping documentation to complete billing for service center repairs.-Prepare client invoices in SAP AR module using source documentation and other factory-generated materials. -Track individual invoice processing milestones in Siemens workflow system.-Submit invoicing data thru client’s Accounts Receivable portals.-Answer Client questions regarding billings information. Work with other departments to resolve billing issues as necessary.-Work collaboratively to make operational improvements and increase the organization’s efficiency and effectiveness.-Retrieve records of invoices and supporting documents to support analysis, internal and external audit requests.

Responsible for ensuring company receives payments for goods on time, follow-up with customers from USA and Europe. Posting receipts, investigate and solving any discrepancies. Generating invoices, accounts statements and reconciliations. Assist in finance management and analysis.

Account Payable Analyst – General Motors South America, Andean countries (Chile, Colombia, Ecuador) Customer Service Representative- Responsible for the follow-up, response and resolve supplier’s inquiries by daily metrics. In charge of processing and confirm payments of invoices to ensure that conform company guidelines and training of members for the Service Desk Andean team

In charge of creating Online Advertising strategies to ensure brand positioning, social network management, sales, and customer follow-up.

English Teacher for beginners and intermediate students.

Customer Service representative for Students of Universidad of Sonora in Accounting and Administration department. Solving students inquiries about their professional internships and connecting them with companies around the city.

Customer service, Social network management and sales also retaining, developing and prospecting customers.