Senior Data Analyst
Current
Oct 2024 - Present
AeroLeads people directory · profile
Cesar Perez Email & Phone Number
Senior Data Analyst at Cloudflare
at
Cloudflare
1 work email found
@bluecore.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Cesar Perez? Overview
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Quick answer
Cesar Perez is listed as Senior Data Analyst at Cloudflare at Cloudflare, based in New York, United States. AeroLeads shows a work email signal at bluecore.com and a matched LinkedIn profile for Cesar Perez.
Cesar Perez previously worked as Senior Data Analyst at Cloudflare and Data Analyst at Cloudflare. Cesar Perez holds Bachelor Of Science (Bs), Mechanical Engineering from The City College Of New York.
Company email context
Email format at Cloudflare
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{first}@bluecore.com
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Profile bio
About Cesar Perez
As a naturally creative and analytical thinker, I love solving problems. I majored in Mechanical Engineering in college to solve problems through hardware, and then I joined the startup world where I learned to solve problems with data. Now, I specialize in solving business problems with data-driven solutions. I started my career at Homer Logistics six months after its founding. I wore many hats during my first year before carving out my own role focused on optimizing business processes and day-to-day operations. Since then, I've worked on improving operations through data analysis, becoming proficient in analytical tools like Excel, SQL, Python, and Looker. I have a proven track record of delivering results through data-driven initiatives across several tech and startup companies.Throughout my career, I’ve created forecasting models, designed and executed tests to reduce customer support requests by 20%, and designed metrics and visualizations for teams and key stakeholders. I’m continuously on the lookout for key problems that need answers or processes that can be optimized.
Listed skills include Matlab, Microsoft Office, Solidworks, Pro Engineer, and 27 others.
Current workplace
Cesar Perez's current company
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12 roles
Cesar Perez work experience
A career timeline built from the work history available for this profile.
Data Analyst
Jul 2023 - Oct 2024
Data Analyst
Mar 2023 - Jun 2023
Go-To-Market Operations Data Analyst
* Developed an automated end-to-end data system using dbt and Hex (data app development) to provide up-to-the-hour alerting on issues with client campaigns* Used SQL and Python scripting in dbt to create data pipelines that powered BI reporting in Looker and Hex* Led the build-out of client-facing data products to provide dynamic performance analytics
May 2022 - Jan 2023
Operations Data Analyst
* Led the analysis of different operational tests that drove customer retention +5% YoY* Developed a data pipeline to improve operational reporting, removing a lag of several days and delivering up-to-date financial metrics* Implemented a robust, automated time-series forecasting model to drive support staffing, replacing a previously manual procedure
Jan 2021 - May 2022
Operations Analyst, Business Ops
• Improved headcount forecasting for Customer Operations team, resulting in the elimination of OT hours and a 5-10 percentage point increase QoQ across SLA metrics.• Multi-stage analysis of chat support channel, leading to a strategic increase of 6 percentage points in chat support as a share of total support volume.• Improved data access and visibility across the team through migration of reporting from Google Sheets to Sigma (BI tool) and collaborated with Data team to maintain and add datasets for analysis.
Feb 2020 - Jan 2021
Operations Analyst
• Designed and managed a test around the deflection of customer support email requests, leading to a 20% decrease in customer support volume.• Analyzed customer service gaps and response times to determine optimal schedules for outsourced customer support agents.• Led the establishment of customer support volume forecasting, with 90%+ accuracy week to week. • Designed an internal metric to drive efficient staffing decisions and identify surpluses and deficits in the customer support team operation.
Nov 2018 - Nov 2019
Operations Associate
• Established and optimized operational procedures to manage company pilot program that included 200+ participating locations and teams across the globe.• Responsible for reporting and tracking of pilot program metrics and data, including demand and supply analyses and root cause analyses• Automated manual processes, resulting in a reduction of operating time from 2+ hours to 30 minutes.
Apr 2018 - Nov 2018
Operations Research Associate
• Designed Excel tools and SQL-based dashboards to support operational workflows, measure performance, and improve efficiency across HR, Field, and Research Operations.• Worked with Operations Research Engineers to run weekly analyses and forecasting of expected volumes, to optimize scheduling operations.• Leveraged scheduling of a 300+ workforce to maintain and improve customer service levels and efficiency metrics.• Performed root-cause analyses when operation and service level gaps were identified.• Responsible for measuring and tracking employee performance through the use of internal metrics.
Feb 2016 - Apr 2018
Issue Resolution Team Supervisor
Jun 2015 - Feb 2016
Hiring Coordinator
Jan 2015 - Jun 2015
Summer Engineer
Summer intern with the LIRR Department of Project Management, which handles the management of construction projects for the Railroad. Projects included the erection of new facilities, renovations to current facilities, and facility improvements. Duties included handling of designer and contractor submittals, work supervision, and in-house design for future projects.
Jun 2012 - Aug 2012
1 education record
Cesar Perez education
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The City College Of New York
FAQ
Frequently asked questions about Cesar Perez
Quick answers generated from the profile data available on this page.
What company does Cesar Perez work for?
Cesar Perez works for Cloudflare.
What is Cesar Perez's role at Cloudflare?
Cesar Perez is listed as Senior Data Analyst at Cloudflare at Cloudflare.
What is Cesar Perez's email address?
AeroLeads has found 1 work email signal at @bluecore.com for Cesar Perez at Cloudflare.
Where is Cesar Perez based?
Cesar Perez is based in New York, United States while working with Cloudflare.
What companies has Cesar Perez worked for?
Cesar Perez has worked for Cloudflare, Teepublic, Bluecore, Teachable, and Meetup.
How can I contact Cesar Perez?
You can use AeroLeads to view verified contact signals for Cesar Perez at Cloudflare, including work email, phone, and LinkedIn data when available.
What schools did Cesar Perez attend?
Cesar Perez holds Bachelor Of Science (Bs), Mechanical Engineering from The City College Of New York.
What skills is Cesar Perez known for?
Cesar Perez is listed with skills including Matlab, Microsoft Office, Solidworks, Pro Engineer, Management, Project Management, Microsoft Excel, and Microsoft Word.
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