César Alejandro Villagómez Pérez Email & Phone Number

Mexico City, Cdmx, Mx

Mexico City, Mexico

As Sr. Comission Analyst, my key responsabilities were:• Assignment of individual and group budgets, target fulfilment, and calculation of sales commissions for store floor staff.• Maintenance and updating of daily dashboards to track sales, target achievement, and commissions, consulted by salespeople, store managers, and directors.• Query, extraction, and updating of personnel and store data in SAP HCM and Citrix for payment clarifications, incidents, and sales allocation.• Coordination with sales and HR managers in-store, as well as various executive directions.

Mexico City, Mexico

As a Human Resources Generalist, I carried with the following activities:• Support in HRBPO activities, review and validation of documentation for temporary staff during contract onboarding or termination in peak seasons.• Data updates, profile creation, and target assignments in SAP Success Factors.• Coordination with recruitment agents and team leaders for staff location, staffing coverage, and indicator monitoring.

Mexico City, Mexico

As a Data Analyst Apprenticeship in the Human Capital department, my key responsibilities include:• Database management using SQL and Excel (cleaning, sorting, and source recognition).• Data visualization with Tableau to create clear and attractive reports for different audiences (territorial managers and directors).• Development of interactive dashboards and KPI calculations for cloud consultancy.• Statistical analysis to identify patterns and trends in employee data such as turnover, retention, performance, satisfaction, and goal achievement for each position.• Evaluation of indicators and predictive models for employees in business units to compare and identify the most critical in a global ranking.

Mexico City, Mexico

As a Researcher Assistant in the Laboratorio de Interacción Roca-Fluido y Fluido-Fluido, my key responsibilities include:• Statistical analysis and numerical modelling of data collected in experiments to formulate and evaluate hypothesis testing.• Programming loops and routines in Python and R to process large datasets stored in multiple files. Created graphs (histograms, ogives, and boxplots) and statistical summaries; stored them as data frames and consolidated them into new files for each experiment in a specific directory.• Described and reported changes in the physical-chemical properties observed in laboratory experiments. At the end of the tests, smart nanofluids were designed, which are used in enhanced oil recovery.

Mexico City, Mexico

• Identified and addressed common customer complaints to improve and streamline internal processes.• Provided personalized assessments and resolutions for each reported complaint, ensuring customer satisfaction with our services.• Increased the number of signed contracts with third-party suppliers, expanding our client portfolio and offering a wider range of services.

Mexico City, Mexico

• Increased merchandise sales volume by providing personalized assessments and detailed descriptions for each product.• Updated and maintained stock inventory, identifying and reporting on best-selling items for statistical analysis.• Received and monitored merchandise flow, collaborating with the marketing department for reporting and analysis purposes.

Mexico City, Mexico

• Arranged and coordinated meetings with customers to ensure ongoing sales and promote available products.• Managed delivery orders and conducted post-sale follow-up with customers, introducing them to our innovative catalog of oral health-related products.• Negotiated with transport service providers and courier services to secure cost-effective solutions for workers and deliveries.

Mexico City Area, Mexico

• Improved the resource assignment process for field workers by creating flowcharts.• Streamlined operational expenses for national projects by utilizing spreadsheet databases.• Organized and classified deductible expenditures based on consumption categories within work activities.

Postgraduate Degree - Specialization, Energy Saving & Efficiency

Specialization in Diagnostics and Analysis for Enhanced Energy Utilization in Thermal and Electrical Systems. ISO 500001 - Energy.

Bachelor Of Engineering - Be, Petroleum Engineering, 8.34

Activities and Societies: Member of Laboratorio de Interacción Roca-Fluido y Fluido-Fluido (LIRFFF) and Society of Petroleum Engineers.

High School Diploma, Accounting And Finance, 9.1

In addition to my general high school studies, I pursued a specialization in the field of Financial Accounting and Administration..