Cesar Boyer Email & Phone Number

Madrid, Comunidad De Madrid, España

Dedicated IT Support Analyst with a strong skill set in Microsoft Azure, Microsoft Exchange, Office 365, Jira, JQL, Active Directory, and AD Manager. Proven ability to provide exceptional IT support both remotely and on-site, ensuring seamless operations within LaLiga with a remarkable English language proficiency.- Provided top-tier IT support to LaLiga employees, ensuring the smooth functioning of IT systems.- Administered Microsoft Exchange and Office 365, resolving email and software-related issues promptly.- Proficiently utilized Jira and JQL to track and resolve technical incidents and service requests.- Oversaw Active Directory operations, including user account management and security protocols.- Collaborated with cross-functional teams to implement IT solutions and enhancements.- Delivered remote and on-site support to meet the diverse needs of LaLiga staff.- Maintained a high level of both Spanish and English language proficiency for effective communication.

Madrid, Comunidad De Madrid, España

I worked hand in hand with each person in the office, either in person or online, registering and resolving all kinds of incidents reported to the London headquarters. These included VPN services from ZScaler, formatting of computers and laptops using SCCM, user profile registration on iPhone mobiles with Company Portals, advice on applications, software deployments with active directory, hardware repair and replacement, registration and management of stock through global level with ServiceNow, workstations setup and more.

Madrid, Comunidad De Madrid, España

A census of the computer equipment in the company was carried out in order to later propose the necessary support, spare parts and tuning for the computer equipment, as well as various adjustments to its already existing network of users.

Bangkok, Metrópolis De Bangkok / Krung Thep Mahanakhon, Tailandia

Working with a small team from different fields, we developed the video game "Artemian Pets" as an entertainment application for Android, the website "Deepen Your Spirit" whose purpose was to attract and gather users and then promote various e-books such as "Artemian" and "1-2-3 Mindfulness" in addition to the creation of the covers of said books and other graphic elements.

Caracas, Distrito Federal, Venezuela

We carried out the creation of a local area network and hierarchically categorized user groups throughout the company using switches and a central server as well as providing support for computer equipment and industrial machinery (CNC punching and cutting machines). In addition to this, I carried out the training of new personnel for the IT area for basic tasks which was necessary to work with the most current operating system, tools and software at the moment.

Valencia, Estado Carabobo, Venezuela

Managed the planning, design, development and maintenance of the website “Ultra Clean”.

Caracas, Venezuela

Technician specialized in computing; I performed both equipment sales and repair services (both hardware and software) for a wide range of computing devices including computers, phones and peripherals.

Grado En Ingeniería, Computer Science

Diplomatura, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Education record