Cesar Camacho Email & Phone Number

Mexico

Hilton Los Cabos, Baja California Sur, México

-Aligning the directing strategies of the 6 areas in charge with the hotel's objectives and brand initiatives for Hilton and HGV, in collaboration with the Rooms Director.-Ensuring the implementation and maintenance of Forbes luxury service standards, and exercising control over their adherence.-Developing and directing strategies aimed at generating revenue.-Conducting analysis and preparing reports for the management and executive committee.

Hampton Inn By Hilton Leon, Guanajuato, Mexico.

- Overseeing the service and operational areas of the hotel in collaboration with the operational leaders.-Conducting training programs for staff to maintain high standards of service delivery.-Ensuring guest satisfaction by addressing complaints in a constructive manner.-Developing and implementing strategies aimed at promoting hotel services and facilities to increase revenue.-Managing costs and profitability, with a focus on adhering to budget and forecast targets.

Homewood Suites By Hilton Airport. Silao, Guanajuato, México

Applying overall learning and resources from Self Lead GM Development Program for Focused Services Hotels 2016-2019.Management. - Brand Culture, Organization, Leadership, Regulatory & Compliance Incident Handling, Claim reporting.Commercial. - Sales and Revenue main indicators and tools. Market Segmentation, STAR report analysis. Budgeting, ForecastingFinancial. - Budget & Forecast tools, Income Audit… Show more Applying overall learning and resources from Self Lead GM Development Program for Focused Services Hotels 2016-2019.Management. - Brand Culture, Organization, Leadership, Regulatory & Compliance Incident Handling, Claim reporting.Commercial. - Sales and Revenue main indicators and tools. Market Segmentation, STAR report analysis. Budgeting, ForecastingFinancial. - Budget & Forecast tools, Income Audit. P&L, AR, AP.Operations. - Front Office, HSKP, POMEC, F&B, Safety & Sec. Show less

Hilton Mexico City Reforma

-Implementing walking and upsell programs to optimize the occupancy of a 456-room hotel.-Managing and overseeing the accommodation of four airlines (AF, KLM, UA y Avianca).-Ensuring guest satisfaction by recognizing and acknowledging the efforts of team members.-Conducting daily, weekly and monthly communication with all the front office staff.

Hilton Mexico City Reforma

-Provide attentive, courteous and efficient service to all guests.-Perform all check-in and check-out tasks.-Providing trust information about local transport, places of interest and entertainment.-Operate airlines accommodation.-Up selling rooms maximizing revenue.-Night audit tasks.

Hilton Mexico City Reforma

-Project a professional manner with an emphasis on hospitality and guest service.-Showing, quote and book conference rooms ensuring guaranteed method of payment.-Provide general administrative support such as message taking, copying, faxing, typing and document binding.-Coordinate conference and meeting room signage, place cards and name badges.-Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any… Show more -Project a professional manner with an emphasis on hospitality and guest service.-Showing, quote and book conference rooms ensuring guaranteed method of payment.-Provide general administrative support such as message taking, copying, faxing, typing and document binding.-Coordinate conference and meeting room signage, place cards and name badges.-Ensure that all meeting rooms, equipment and materials are in place and in full working order prior to the start of any event.-Supervise coffee breaks, welcome drinks and similar events, as required. Show less