Cesar Castillon personal email
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Cesar Castillon is a Information Technology and Services Professional at Morrissey Associates. He possess expertise in technical support, software documentation, customer service, databases, troubleshooting and 23 more skills.
Morrissey Associates
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Help Desk AnalystMorrissey Associates 2015 - PresentChicago, Illinois
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Support TechnicianBigtime Software, Inc. Dec 2011 - Sep 2014Chicago -
Staff Level 1 Product SpecialistApplied Systems, Inc Nov 2004 - Aug 2007Data analysis and certification of Insurance company ASCII data to meet ACORD Global Insurance Standards. www.acord.org* Initial load of customer data into central data center. * ASP maintenance, implementation and support.
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Level 2 Software Support TechnicianApplied Systems, Inc Oct 1997 - Oct 2004Help Desk Phone and Online Chat Support to external clients. * Creation and timely update of product documentation. * Instructed and mentored new hire for Software Support division. * Handled Escalated issues.* EDI Support to large customer base.
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Product SpecialistApplied Systems Inc Oct 1997 - Aug 2007Performed certification testing of the new and existing interfacing companies data based upon the current ACORD StandardsActually loaded customer data into our central data centerPerformed ASP maintenance, implementation and support
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Software Support TechnicianApplied Systems Oct 2004 - Nov 2004Provided telephone, Internet chat, and email support to customers with questions or problems regarding the agency automation software, ancillary products, or hardware Creation and timely update of product documentationInstructed and mentored new hires for Software Support division Handled escalated issuesEDI Support to large customer base -
Html / Web Graphic DesignerMpi Media Group Jun 1995 - Sep 1997Creation of Initial web-site design and layout. * Captured video and compressed into MPEG format.* Created graphics, image maps and animations. Worked with Art Department incoordinating website layout.
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Html / Web Graphic DesignerMpi Media Group Jun 1995 - Sep 1997Creation of Initial web-site design and layout Captured video and compressed into MPEG formatCreated graphics, image maps and animations Coordinated website layout along with the Art Department
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Customer Service RepresentativeMpi Media Group Jun 1994 - Jun 1995Answered phones in call center. * Took phone, web and fax orders from customers. * Entered orders into accounting database. * Setup stand-alone EDI ordering system.
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Customer Service RepresentativeMpi Media Group Jun 1994 - Jun 1995Answered phones in call centerTook phone, web and fax orders from customers Entered orders into accounting databaseSetup stand-alone EDI ordering system
Cesar Castillon Skills
Cesar Castillon Education Details
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Prairie State CollegeInformation Technology -
Prairie State CollegeComputer Information Systems
Frequently Asked Questions about Cesar Castillon
What company does Cesar Castillon work for?
Cesar Castillon works for Morrissey Associates
What is Cesar Castillon's role at the current company?
Cesar Castillon's current role is Information Technology and Services Professional.
What is Cesar Castillon's email address?
Cesar Castillon's email address is cc****@****ail.com
What schools did Cesar Castillon attend?
Cesar Castillon attended Prairie State College, Prairie State College.
What skills is Cesar Castillon known for?
Cesar Castillon has skills like Technical Support, Software Documentation, Customer Service, Databases, Troubleshooting, Html, Sharepoint, Data Center, Computer Hardware, Hardware, Windows 7, Windows Xp.
Not the Cesar Castillon you were looking for?
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César Castillón
Puerto Vallarta, Jal -
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Cesar Castillon
Eagle Pass, Tx
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