Help Desk Analyst
Current
Morrissey Associates
2015 - Present
~11 yrs 6 mos
AeroLeads people directory · profile
Cesar Castillon Email & Phone Number
Information Technology and Services Professional
at
Morrissey Associates
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Morrissey Associates
Role
Information Technology and Services Professional
Location
New Lenox, Illinois, United States
Who is Cesar Castillon? Overview
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Quick answer
Cesar Castillon is listed as Information Technology and Services Professional at Morrissey Associates, based in New Lenox, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Cesar Castillon.
Cesar Castillon previously worked as Help Desk Analyst at Morrissey Associates and Support Technician at Bigtime Software, Inc.. Cesar Castillon holds Information Technology from Prairie State College.
Profile bio
About Cesar Castillon
Cesar Castillon is a Information Technology and Services Professional at Morrissey Associates. He possess expertise in technical support, software documentation, customer service, databases, troubleshooting and 23 more skills.
Listed skills include Technical Support, Software Documentation, Customer Service, Databases, and 24 others.
Current workplace
Cesar Castillon's current company
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Morrissey Associates
10 roles · 12 years
Cesar Castillon work experience
A career timeline built from the work history available for this profile.
Support Technician
Dec 2011 - Sep 2014
Staff Level 1 Product Specialist
Applied Systems, Inc
Data analysis and certification of Insurance company ASCII data to meet ACORD Global Insurance Standards. www.acord.org* Initial load of customer data into central data center. * ASP maintenance, implementation and support.
Nov 2004 - Aug 2007
Level 2 Software Support Technician
Applied Systems, Inc
Help Desk Phone and Online Chat Support to external clients. * Creation and timely update of product documentation. * Instructed and mentored new hire for Software Support division. * Handled Escalated issues.* EDI Support to large customer base.
Oct 1997 - Oct 2004
Product Specialist
Applied Systems Inc
Performed certification testing of the new and existing interfacing companies data based upon the current ACORD StandardsActually loaded customer data into our central data centerPerformed ASP maintenance, implementation and support
Oct 1997 - Aug 2007
Software Support Technician
Provided telephone, Internet chat, and email support to customers with questions or problems regarding the agency automation software, ancillary products, or hardware Creation and timely update of product documentationInstructed and mentored new hires for Software Support division Handled escalated issuesEDI Support to large customer base
Oct 2004 - Nov 2004
Html / Web Graphic Designer
Mpi Media Group
Creation of Initial web-site design and layout. * Captured video and compressed into MPEG format.* Created graphics, image maps and animations. Worked with Art Department incoordinating website layout.
Jun 1995 - Sep 1997
Html / Web Graphic Designer
Mpi Media Group
Creation of Initial web-site design and layout Captured video and compressed into MPEG formatCreated graphics, image maps and animations Coordinated website layout along with the Art Department
Jun 1995 - Sep 1997
Customer Service Representative
Mpi Media Group
Answered phones in call center. * Took phone, web and fax orders from customers. * Entered orders into accounting database. * Setup stand-alone EDI ordering system.
Jun 1994 - Jun 1995
Customer Service Representative
Mpi Media Group
Answered phones in call centerTook phone, web and fax orders from customers Entered orders into accounting databaseSetup stand-alone EDI ordering system
Jun 1994 - Jun 1995
2 education records
Cesar Castillon education
Information Technology
Prairie State College
Degree, Computer Information Systems
Prairie State College
FAQ
Frequently asked questions about Cesar Castillon
Quick answers generated from the profile data available on this page.
What company does Cesar Castillon work for?
Cesar Castillon works for Morrissey Associates.
What is Cesar Castillon's role at Morrissey Associates?
Cesar Castillon is listed as Information Technology and Services Professional at Morrissey Associates.
Where is Cesar Castillon based?
Cesar Castillon is based in New Lenox, Illinois, United States while working with Morrissey Associates.
What companies has Cesar Castillon worked for?
Cesar Castillon has worked for Morrissey Associates, Bigtime Software, Inc., Applied Systems, Inc, Applied Systems Inc, and Applied Systems.
How can I contact Cesar Castillon?
You can use AeroLeads to view verified contact signals for Cesar Castillon at Morrissey Associates, including work email, phone, and LinkedIn data when available.
What schools did Cesar Castillon attend?
Cesar Castillon holds Information Technology from Prairie State College.
What skills is Cesar Castillon known for?
Cesar Castillon is listed with skills including Technical Support, Software Documentation, Customer Service, Databases, Troubleshooting, Html, Sharepoint, and Data Center.
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