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Daniel Castañeda is listed as Senior Customer Service Representative III at Arrow Electronics, a with 15864 employees, based in Guadalajara, Mexico Metropolitan Area, Mexico. AeroLeads shows a matched LinkedIn profile for Daniel Castañeda.
Daniel Castañeda previously worked as Senior Customer Service Associate III at Arrow Electronics and Senior Compliance Analyst at Hp. Daniel Castañeda holds Bachelor'S Degree, International Business from Universidad De Guadalajara.
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Graduated in International Business with more than 9 years of experience in customer support. I have worked in different industries such as Financial, Customer Service and Technology companies, performing administrative activities as back office support and customer experience. Fluent in Spanish and English. Focused on delivering the job fast and concise. I am flexible and adaptable to new processes and I see myself as a dedicated team player
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Mexico
Order Entry and maintenance, managing inbound customer orders forms, provide expert internal and external customer service, interfacing directly with customers, support sales team with direct customer contact, which includes coordinating reports, providing first pointof escalation after initial set of expedites, etc.
Guadalajara, Mexico Metropolitan Area
Responsible for the revision of new and existing printing deals following the compliance and risk internal management.• Usage of SharePoint as principal tool, power point presentations and some excel reports.• Work with different markets (North America, Mexico and South America)
Guadalajara, Mexico Metropolitan Area
Forever21 USA E-commerce project. Tracking orders/returns made through Forever21 website.• Attending calls, chats and emails using SalesForce, Fulfillment, among other tools.
Guadalajara, Mexico Metropolitan Area
Responsible for the processing of different administrative activities related to Sales. Provided customer support to the international customers in Canada, United States, Europe and Asia resolving inquires and issues in the HP Portal (pricing, parts setup, reviewing portal issues, raising tickets, creating new deals).• Performed a quick response to resolve Portal issues following the HP procedures. • Saved time to the team by teaching new hires the job activities.• Received a recognition for great performance and commitment with the team activities.
Guadalajara, Mexico Metropolitan Area
Provided financial service support (credit and debit cards, insurance, personal loans) for an exclusive segment. Managed emergency VISA and MasterCard services such as Encashment and Emergency cash in advance for customers abroad, handled International Payment order information using Global View and Global transfer platforms. • Resolved customer inquiries within 6.5 minutes, average time required by the company.• Got Manager and customer recognition for the quality of the service in 95%
Other employees you can reach at arrow.com. View company contacts for 15864 employees →
Lila Harvey
Colleague at Arrow ElectronicsEnglewood, Colorado, United States
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IG
Ionut Ghenta
Colleague at Arrow ElectronicsThe Randstad, Netherlands
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JJ
Jeff Jacobs
Colleague at Arrow ElectronicsLittleton, Colorado, United States
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RG
Roger Gregorio
Colleague at Arrow ElectronicsRound Rock, Texas, United States
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EK
Ernie Karjala
Colleague at Arrow ElectronicsDerry, New Hampshire, United States
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VF
Vickey Fan
Colleague at Arrow ElectronicsChina
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JR
Joe Richard
Colleague at Arrow ElectronicsGreater Halifax Metropolitan Area, Canada
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BP
Begoña P.
Colleague at Arrow ElectronicsJalisco, Mexico
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KK
Kelly Keys
Colleague at Arrow ElectronicsDenver, Colorado, United States
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DT
Daniel Thorsen
Colleague at Arrow ElectronicsMoss, Viken, Norway
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Quick answers generated from the profile data available on this page.
Daniel Castañeda works for Arrow Electronics.
Daniel Castañeda is listed as Senior Customer Service Representative III at Arrow Electronics.
Daniel Castañeda is based in Guadalajara, Mexico Metropolitan Area, Mexico while working with Arrow Electronics.
Daniel Castañeda has worked for Arrow Electronics, Hp, Tata Consultancy Services, and Hsbc Premier Centre.
Daniel Castañeda's colleagues at Arrow Electronics include Lila Harvey, Ionut Ghenta, Jeff Jacobs, Roger Gregorio, and Ernie Karjala.
You can use AeroLeads to view verified contact signals for Daniel Castañeda at Arrow Electronics, including work email, phone, and LinkedIn data when available.
Daniel Castañeda holds Bachelor'S Degree, International Business from Universidad De Guadalajara.
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