Managed product development across 4 multidisciplinary teams to take a product from concept to customer delivery yielding over $200,000 in sales revenueEstablished a global supply chain from scratch and coordinated with contractors and manufacturers to ensure timely production and delivery of goods and servicesSourced all materials and components for manufacturing orders and ensuring a timely delivery of manufactured ordersMaintained accurate inventory numbers for 14 SKU’s and communicating with fulfillment center regarding any major changes in inventoryDetermined optimal schedule and quantity of manufacturing runs based off of sales projections, limited PCB component availability due to a pandemic, and remaining inventory during Investigated, tested, and implemented hardware/software features to improve the user experience of the application and increase user retention by 20% week over weekIdentified pain points within the product by speaking with customers and used their feedback to implement fixes and improvementsInterfaced with customers to diagnose and resolve issues, obtain feedback on the product, and deliver excellent customer service by responding in under 24 hoursDeveloped phone application for iOS in XCODE with focus on the customer experience and UI/UXCommunicated with Business and Marketing teams to implement deliverables and add product features to support teams in their pursuit to increase sales and product visibility

Designed and tested wearable sensor housings to capture aggregate motion data under strict constraints such as time, size, weight, and costDeveloped an intuitive sensor mounting system to decrease vibrations, increase the wearer’s comfort, and ensure high quality data with insights discovered from customer interviewsUsed customer insights and feedback to improve and alter designs as neededCoordinated with team members both locally and remote to integrate changes, generate reports, and meet tight deadlinesCo-generated provisional intellectual property documents

Responsible for reliability and quality of existing HVAC components. Tested and analyzed motors and fan blades to qualify performance. Programed, ran and characterized motors for future simulations. Designed and performed tests to ensure quality of components within current Trane units.

Assisted with teaching 45+ students in a SolidWorks and design oriented course. Was available to assist students with homework as well as responsible for grading assignments, homework, and projects. Responsible for the operation and condition of 3D printing lab and assisted students with any troubleshooting questions during setup or printing process.

Participated in a 48 hour design challenge with the theme being "Invent for the Planet". Worked with a team of fellow engineers to design a prototype floating device that used sonar and GPS to relay flood water depth and location information. Final deliverables included a physical working prototype, 90 second intro video and final presentation.

Maintaining good customer service while working fast and efficiently and responsible for the overall presentation of the store