Cesar Gonzalez

Cesar Gonzalez Email and Phone Number

chihuahua, chihuahua, mexico
Cesar Gonzalez's Location
Chihuahua, Mexico, Mexico
Cesar Gonzalez's Contact Details

Cesar Gonzalez work email

Cesar Gonzalez personal email

n/a
About Cesar Gonzalez

The objectives within the company that I’ll work will be to generate value for the organization through information technology solutions which are adapted to the strategic objectives, allowing to make more efficient the business processes and improve the customer relationships, in order to achieve a competitive advantage for the company.20+ experience years in the telecommunications industry, used to work under pressure and objective driven. Deep knowledge different technologies: WAN, LAN, Wireless, Security, Video Conference, Data Centre, Voice over IP, and Unified communications. Consistently improve delivery times and service levels while reducing IT costs.

Cesar Gonzalez's Current Company Details
NetX - NetXtend de Mexico, SA de CV

Netx - Netxtend De Mexico, Sa De Cv

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IT Consultant
chihuahua, chihuahua, mexico
Website:
netx.com.mx
Employees:
15
Cesar Gonzalez Work Experience Details
  • Netx - Netxtend De Mexico, Sa De Cv
    It Consultant
    Netx - Netxtend De Mexico, Sa De Cv Sep 2017 - Present
    Chihuahua
    + Ensured high customer satisfaction on all customers support. + Cisco and networking training instructor+ IT solution architect+ ITIL implementation (corporate project)+ Technical support to IT customers infrastructure
  • Madata It
    Networking And Communications Coordinator
    Madata It Oct 2015 - Jan 2017
    Chihuahua Y Alrededores, México
    + Led deployment and post-deployment relationship of operations partnering with customers and partners.+ Led personnel and directed daily delivery activities of the infrastructure and team.+ Resolved customer satisfaction issues and led operations teams in support of daily messaging service delivery.+ Improved relationship between Help Desk, NOC and Level 3 Operations teams by holding weekly collaboration meetings resulting in cohesive team environment and improved customer satisfaction.+ Was the primary point of contact for escalations for abnormal and difficult situations.+ Ensured high customer satisfaction on all support related interactions by managing the team to the processes and standards outlined+ Implement IT customer environment: VMWare clusters, storage (EMC), Cloud, networks, enterprise databases and customer facing web application systems+ Presale activities to get customer requirements+ In charge of Communications and Networking for customer GCC including Mexico and USA.+ Definition of security policies and administration of the logical security
  • Gcc
    Networking And Communications Coordinator
    Gcc May 2008 - Oct 2015
    Chihuahua Y Alrededores, México
    + In charge of Communications and Networking for GCC including Mexico and USA.+ Project manager for communications, networking and infrastructure (cloud, virtualization, collaboration, storage)+ Collaborate with the NOC to improve the KPI+ Redesign of the network in the data center to achieve the performance necessary to have new platforms such as VMWare.+ Administration of voice, data and video in Mexico and US.+ Definition of security policies and administration of the logical security.+ Manage the LAN, WAN.+ Implement the Wireless Corporate Network.+ Reduce Telecom expenses.+ Migrate to IPT all locations with legacy phone system.
  • Gcc
    Wan Administrator
    Gcc Dec 2007 - May 2008
    + Manage the WAN+ Improve the performance in the US Network + Implement MPLS Network in Mexico
  • Hsbc
    Wan Services Project Leader
    Hsbc May 2005 - Dec 2007
    Toluca Y Alrededores, México
    + A key project was the Telephony implementation for the HQ’s building of HSBC in Mexico as well the implementation of IPT in branches.+ In charge of LATAM NOC+ Holding biweekly meetings with CIO to define strategies to improve IT services and customer satisfaction + Integration of voice, data and video for LATAM.+ Budget management of WAN Services.+ Evaluate and implement new technologies in the HSBC network to improve the performance of the national network.+ Implement processes in order to reduce the downtime in the WAN.+ CORE network management and design.
  • Isat Telecomunicaciones
    Wan Services Project Leader (Outsourcing For Hsbc Mexico)
    Isat Telecomunicaciones Nov 2003 - May 2005
    Toluca Y Alrededores, México
    + Design and implement IT solutions to achieve the customer objectives and requirements+ Implement MPLS Network in all Offices and Branches of HSBC Mexico+ WAN Services second level support + In charge of LATAM NOC+ Evaluate and implement new technologies in HSBC Network+ HSBC CORE Network Management+ Budget management of WAN Services
  • Isat Telecomunicaciones
    Wan Services Engineer (Outsourcing For Grupo Financiero Bital)
    Isat Telecomunicaciones Sep 2001 - Oct 2003
    Toluca Y Alrededores, México
    + One of the main achievements was the design and implement VoIP in corporate and branches network of the customer+Maintain and operate the WAN
  • Servicios Educativos Del Estado De Chihuahua
    Engineer
    Servicios Educativos Del Estado De Chihuahua May 2000 - Sep 2001
    Chihuahua Y Alrededores, México
    +Web developer
  • Hospital Clinica Del Parque (Now Christus Muguersa)
    Deputy Chief
    Hospital Clinica Del Parque (Now Christus Muguersa) Sep 1997 - May 2000
    Chihuahua Y Alrededores, México
    +Design and implementation of LAN.+IBM servers administering.

Cesar Gonzalez Skills

Planeamiento De Proyectos Liderazgo De Equipos Project Management Seguridad De Red Management Telecomunicaciones Team Leadership Supplier Negotiation Cisco Routing And Switching Seguridad Network Security Centro De Datos Network Administration Project Planning Cisco Call Manager Video Conferencing Protocolos De Internet Wireless Networking Voz Por Protocolo Internet Networking Cisco Nexus Problem Solving Cisco Asa

Cesar Gonzalez Education Details

  • Inttelmex It
    Inttelmex It
    Tecnología De La Información
  • Instituto Tecnológico De Chihuahua Ii
    Instituto Tecnológico De Chihuahua Ii
    Ingenieria En Sistemas Computacionales

Frequently Asked Questions about Cesar Gonzalez

What company does Cesar Gonzalez work for?

Cesar Gonzalez works for Netx - Netxtend De Mexico, Sa De Cv

What is Cesar Gonzalez's role at the current company?

Cesar Gonzalez's current role is IT Consultant.

What is Cesar Gonzalez's email address?

Cesar Gonzalez's email address is cg****@****gcc.com

What schools did Cesar Gonzalez attend?

Cesar Gonzalez attended Inttelmex It, Instituto Tecnológico De Chihuahua Ii.

What skills is Cesar Gonzalez known for?

Cesar Gonzalez has skills like Planeamiento De Proyectos, Liderazgo De Equipos, Project Management, Seguridad De Red, Management, Telecomunicaciones, Team Leadership, Supplier Negotiation, Cisco Routing And Switching, Seguridad, Network Security, Centro De Datos.

Who are Cesar Gonzalez's colleagues?

Cesar Gonzalez's colleagues are José Antonio Serafin, Beni Zenteno R, Saul Jesus Morales Otero, Octavio Salgado, Eder Salgado, Jhonattan Daniel Medina, Ignacio Millán Prieto.

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