Create new knowledges/Problem–Solution articles about drilling components in the well siteAnalyze a problem reported by service call and find possible solutions Create the new articles in HTML Publish articles, videos, and all kind of created material into Knowledges databaseTranslate articles, Videos, Brochures and documents in word or PDF to Spanish

Refurbished computers, given by companies from the private sector and distributed to schools and non-profit organizations Identified technical issues and performed troubleshooting on software and hardware with different diagnostic tools Repaired and maintained printers for final distribution to schools Collaborated with the Computer Instructor while providing basic IT support to develop student’s knowledge Cooperated with daily shipping and reception of computer equipment

Execution of the technical service activities.Upgrade of computers in branch.Repair and configuration for all the types of computers.Make follow-up convenient of all the current and ended units.Customers phone support.Technical user support.Information Backup and data protection support

Developed queries and applications using Visual Basic to customize data miningProduced automated reports fraud behaviour with debit and credit cardsImplemented controls to improve compliance with information security standardsRecommended company policies, technical procedures and standards for preserving the integrity and security of data, reports and accessMapped process activities for desired outcomes to rectify operational inefficiencies

Visual Studio applications development for data analysis.Daily reports Development in MS Excel and MS Access.Data analysis and contribute to the realization of the fraud risk detection criteria.