Cesar Lobo Quesada

Cesar Lobo Quesada Email and Phone Number

Lead – Technical Support
Cesar Lobo Quesada's Location
Santo Domingo District, Heredia, Costa Rica, Costa Rica
About Cesar Lobo Quesada

Experienced Team Lead with a strong background in technical support and team management. Over the years, I have developed a proven ability to lead cross-functional teams, ensure seamless operations, and consistently meet performance goals. I am skilled in managing escalations, coaching team members, and fostering continuous improvement in a fast-paced, client-focused environment. With a foundation in technical knowledge, including troubleshooting, ticketing systems, and SLA management, I’m able to bridge the gap between technical challenges and customer satisfaction. My approach to leadership is centered on empathy, clear communication, and a genuine commitment to helping both my team and clients succeed.

Cesar Lobo Quesada's Current Company Details

Lead – Technical Support
Cesar Lobo Quesada Work Experience Details
  • Sitel Group
    Cisco Tac Manager, Cx Customer Delivery
    Sitel Group Jun 2019 - Jul 2024
    Costa Rica
    Lead – Technical Support
  • Foundever
    Team Lead Manager
    Foundever Jun 2019 - Jul 2024
    Heredia, Heredia, Costa Rica
  • Sykes Costa Rica
    Cisco Network Engineer
    Sykes Costa Rica Jul 2016 - Jun 2022
  • Sykes Costa Rica
    Cisco Network Engineer
    Sykes Costa Rica Jul 2016 - Jun 2022
  • Deloitte & Touche, S.A.
    Consultant | Enterprise Risk Services
    Deloitte & Touche, S.A. Oct 2013 - Feb 2015
    Centro Corporativo El Cafetal, Edificio B, Piso 2, La Ribera, Belén, Heredia.
  • Its Infocom
    Account Manager
    Its Infocom Oct 2010 - Dec 2012
    San Jose
    • Venta de Servicios de Info-Telecomunicación • Contacto con el cliente y negociación de Venta• Experiencia en el sector público y privado, • Análisis de cartel de Licitaciones • Diseño de propuestas basados en carteles

Cesar Lobo Quesada Education Details

Frequently Asked Questions about Cesar Lobo Quesada

What is Cesar Lobo Quesada's role at the current company?

Cesar Lobo Quesada's current role is Lead – Technical Support.

What schools did Cesar Lobo Quesada attend?

Cesar Lobo Quesada attended Universidad Cenfotec, Universidad Fidelitas, Universidad Latina De Costa Rica.

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