Cesar Lorca

Cesar Lorca Email and Phone Number

Technical Support Engineer at Oracle @ Oracle
redwood shores, california, united states
Cesar Lorca's Location
Orlando, Florida, United States, United States
Cesar Lorca's Contact Details

Cesar Lorca work email

Cesar Lorca personal email

n/a
About Cesar Lorca

Proven expertise in supporting and troubleshooting hardware, software and networking issuesAdministrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skillsStrong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfactionDemonstrated ability to satisfy users through analysis and problem resolutionExceptionally organized and disciplined; Great team working skills, workflow, processes and function analysis and documentation.Outstanding communication skills; interfaces effectively with upper management, staff, peers and usersTrustworthy, ethical, and discreetConfident and poised in interactions with individuals at all levelsCommitted to superior customer serviceDetail-oriented and resourceful in completing projectsAble to multi-task effectively

Cesar Lorca's Current Company Details
Oracle

Oracle

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Technical Support Engineer at Oracle
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Cesar Lorca Work Experience Details
  • Oracle
    Technical Support Engineer
    Oracle Mar 2017 - Present
    Orlando, Florida Area
    Technical Support Engineer for Oracle Sun Servers with x64/x86 architectures worldwide (Spanish and English)Provide support to systems and network administrators on X86/X64 Servers, Hardware and X86/X64 Software products, including: Solaris, Red Hat Enterprise Linux, SuSE Linux, VMWare, Microsoft Windows 2K, 2003 and XP Pro 64Assistance with updating systemboards BIOS, Lights Out Manager and RAID controller firmwareAssisted with installation and usage of OS GUI RAID controller management software including LSI MegaRaid Storage Manager and StorageTek RAID ManagerProcedures and assisted Sun/Oracle Field Engineers while onsite with hardware replacement procedures and configuration questionsGathered and analyzed system troubleshooting data from Solaris explorer, RHEL sosreport, SuSE siga report, VMWare vm-support, ILOM snapshot, ipmitool data, StorageTek RAID Manager and MegaRAID Storage Manager support filesHelped identify a systems hardware through supported OS specific commandsSpecialized troubleshooting of Oracle systems like the following: Exadata, Exalytics, Exalogic, Oracle Database Appliance, Big Dara Appliance, Zero Data Lost Recovery Appliance, Oracle Virtual Compute Appliance, Blades, Sun and Oracle serversObtained the Basic Oracle Database Appliance Skills
  • Oracle
    Technical Support Engineer
    Oracle Mar 2017 - Present
    Orlando, Florida Area
  • Oracle
    Technical Support Engineer
    Oracle Dec 2010 - Mar 2017
    Chile
    Technical Support Engineer for Oracle Sun Servers with x64/x86 architectures worldwide (Spanish and English)Provide support to systems and network administrators on X86/X64 Servers, Hardware and X86/X64 Software products, including: Solaris, Red Hat Enterprise Linux, SuSE Linux, VMWare, Microsoft Windows 2K, 2003 and XP Pro 64Assistance with updating systemboards BIOS, Lights Out Manager and RAID controller firmwareAssisted with installation and usage of OS GUI RAID controller management software including LSI MegaRaid Storage Manager and StorageTek RAID ManagerProcedures and assisted Sun/Oracle Field Engineers while onsite with hardware replacement procedures and configuration questionsGathered and analyzed system troubleshooting data from Solaris explorer, RHEL sosreport, SuSE siga report, VMWare vm-support, ILOM snapshot, ipmitool data, StorageTek RAID Manager and MegaRAID Storage Manager support filesHelped identify a systems hardware through supported OS specific commandsObtained the Oracle x86 Advocate AccreditationObtained the Oracle x86 Specialist AccreditationObtained the Exadata Hardware Advocate Accreditation
  • Itblue (Santander-Santiago Bank)
    Technical Support, Technical Support Supervisor And Project Coordinator
    Itblue (Santander-Santiago Bank) Nov 2007 - Nov 2010
    Projects coordinating (October 2010, November 2010)Supervisor of technical services technician in On-Site Support Service (February 2009, September 2010)Configuration, maintenance and repair of client’s computers, including user’s and client’s software (until February 2009)
  • Incoservicios, (Santander-Santiago Bank)
    Technical Support
    Incoservicios, (Santander-Santiago Bank) Aug 2006 - Feb 2007
    Configuration, maintenance and repair of client’s computers, including user’s and client’s software
  • Sfera S.A. (Health Insurance Company)
    Technical Support
    Sfera S.A. (Health Insurance Company) Jul 2004 - Jun 2006
    Assembling, installing, configuration and maintenance of user’s computersInstalling and configuration of wired networks and network devicesLinux severs administrationCompany’s website administrator and programmer

Cesar Lorca Skills

Linux Sql Oracle Project Management Itil Windows Business Intelligence Operating Systems Team Leadership Servers Unix Networking Troubleshooting

Cesar Lorca Education Details

  • Duoc Uc
    Bachelor Of Connectivity And Networks Execution Engineering
  • Liceo Politécnico Andres (Duoc Uc)
    Liceo Politécnico Andres (Duoc Uc)
    Networking Technician

Frequently Asked Questions about Cesar Lorca

What company does Cesar Lorca work for?

Cesar Lorca works for Oracle

What is Cesar Lorca's role at the current company?

Cesar Lorca's current role is Technical Support Engineer at Oracle.

What is Cesar Lorca's email address?

Cesar Lorca's email address is ce****@****cle.com

What schools did Cesar Lorca attend?

Cesar Lorca attended Duoc Uc, Liceo Politécnico Andres (Duoc Uc).

What skills is Cesar Lorca known for?

Cesar Lorca has skills like Linux, Sql, Oracle, Project Management, Itil, Windows, Business Intelligence, Operating Systems, Team Leadership, Servers, Unix, Networking.

Who are Cesar Lorca's colleagues?

Cesar Lorca's colleagues are Tavishi Vashishtha, Saber Abdo, Chris Catalina, Cristian Diaz, Roman Beňo, Nick Troisi, Ravi Prakash Singh.

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