Cesar Lugo Email & Phone Number

Portland, Oregon, United States

• Successfully completed loan applications and counseled advice for clientele regarding debt consolidation while overcoming objections of the loan
• Key responsibilities are to exercise strong interpersonal skills while striving to exceed performance goals in a team-oriented environment.
• Ability to take in complex customer inquiries and complete loan applications with integrity and patience
• Daily basis work on safe practices to minimize potential phishing email exposure/ risk to company and customer PPI

Portland, Oregon, United States

• Prospected 300-400 potential customers per week through LiveVox system and maintained solid conversion rate.
• Meet team monthly quotas.
• Elevated customers' potential needs regarding debt settlement programs and benefits of loan offers.
• Learned to overcome objections and provide resolutions.
• Promoted to Account Executive after four months.
• Always maintained friendly and professional customer interactions.

Portland, Oregon Area

• Engage customers to participate in timeshare presentations.
• Utilization of person-centered skills and product knowledge.
• Provided concierge service and maintained professional confidentiality of personal records, customer information and other valuable documents.
• Follow up with leads via all types of communication
• Worked with marketing teams to create, deploy and optimize effective campaigns for timeshare clients.
• Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.

Eugene, Oregon Area

♦Consulted with clients regarding fine Jewelry, e.g (precious metals, diamonds, rubies, birthstones) ♦Provided best practices on maintaining fine Jewelry clean and in good shape♦Help store revenue go up in dept and statewide rank e.g., (Black Friday, I sold 10k myself) ♦Brought in more diversity groups creating potential sales because of my bilingual set.

Eugene, Oregon, United States

• Sold brand name spas (Jacuzzi & Sundance), high end patio furniture as well as in-ground pools and wood/ pellet stoves.
• Built a well establish relationship with business owners, contractors and customers.
• Recognition for outstanding customer service on numerous occasions to the owner himself
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

• Connected with various local communities to meet their needs in health/life insurance daily providing them with better health coverage and affordable pricing.
• Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
• Developed and maintained long-term relationships with policyholders and small business entities.
• Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns (est 500 clientele, twice a week.
• Became self-educated in the Medicare and the various drug plan industries, consistently staying up to date with new and upcoming plans.
• Educating clients on insurance and its future benefits, creating a self-adaptability to understand client's circumstances and flexibilities.

• Increased sales by 11k in revenue sales per month, using expert knowledge of wireless products and services to help customers make selections.
• Set up wireless services for 2-6 customers each day.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Actively marketed out to local companies to host table events once a month, where we could promote Sprint at their offices.
• Identified opportunities to improve wireless device performance by introducing new hardware or software updates.